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GUESS Watches

GUESS Watches

guesswatches.com
What is your customer experience with GUESS Watches?

GUESS Watches Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

GUESS Watches has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and the recent recommendation is "Do not recommend for any purchase".

Positive Feedback

No positive comments appear in available GUESS Watches reviews; customers did not report successful resolutions or satisfactory service.

Negative Feedback / Risk Areas

  • Frequent GUESS Watches customer complaints about unresponsive support and lack of order status updates.
  • Coupon codes and discounts and special offers reported as nonfunctional, causing failed discounts at checkout.
  • Customer service failures include unanswered emails, chats, and delayed or missing shipments.

Key Takeaways for Future Customers

  • Expect difficulty contacting support and verify order confirmations before relying on delivery dates.
  • Test coupon codes immediately and be cautious about paying full price for high-priced items.
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Alyssa C Pdq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want to know if you have my order

I dont know how to contact you to see if you have my order and I have not received any emails from you about my order

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Anonymous

Sign up for news letter and coupon code never works

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AI Highlights
  • - 15% off signup coupons do not work.
  • - The 15% coupon link also does not work.
  • - Support via phone, email, and chat had no response after 24 hours.

I found a watch that I wanted to gift my wife on her birthday on guesswatches website. Guesswatches website is promoting 15% off on your first order when you sign up for newsletter, I did that and received a coupon code which never works for any of the watches.

They even sent the link of the watch I wanted with 15% coupon code, that does not work either. I contacted support by calling them, the lady said it should work, then it never worked. Then I sent email to support team, no response and it's been more than 24 hours.

I started a chat, they said agent will come, none of the contact method works. Very very disappointed by this website and quality of service they provide.

User's recommendation: Do not recommend for any purchase

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Miguelina J

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I haven't received my order

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Contains 2 confidential files for company representatives
Updated by user Dec 27, 2024

I haven't received my order

Original review Dec 20, 2024

I haven't received my order that I purchased on December 1, 2024. It is still processing.

I would like to know when it is going to be shipped out. I need it before Christmas.

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