Guerrero Tortillas Reviews
Guerrero Tortillas Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.7 star rating based on 1 customer review, with 100% unfavorable sentiment; consumers report Guerrero Tortillas reviews that note poor quality and high price.
Key Takeaways for Future Customers
- Expect frequent breakage and quality issues when buying Guerrero Tortillas.
- Customers mention Guerrero Tortillas customer complaints about quality control and unresponsive customer service.
- Many shoppers switched to Romero's Tortillas due to product reliability.
Negative Feedback / Risk Areas
- Tortillas arrive broken or unusable, reportedly from packing while hot.
- Poor quality control and lack of responsive customer service after complaints.
- Perceived high price for poor value.
Positive Feedback
Some reviewers value discounts, special offers, and product variety, though overall satisfaction is low.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.7 star rating based on 1 customer review, with 100% unfavorable sentiment; consumers report Guerrero Tortillas reviews that note poor quality and high price.
Key Takeaways for Future Customers
- Expect frequent breakage and quality issues when buying Guerrero Tortillas.
- Customers mention Guerrero Tortillas customer complaints about quality control and unresponsive customer service.
- Many shoppers switched to Romero's Tortillas due to product reliability.
Negative Feedback / Risk Areas
- Tortillas arrive broken or unusable, reportedly from packing while hot.
- Poor quality control and lack of responsive customer service after complaints.
- Perceived high price for poor value.
Positive Feedback
Some reviewers value discounts, special offers, and product variety, though overall satisfaction is low.
Media from reviews
Sahuarita, Arizona
Garbage
Bought them for use with chicken fajitas. They don't roll, they just break. Absolutely terrible, don't waste your money.
User's recommendation: Don't buy
Hemet, California
More than half of the tortillas are broken into pieces we end up throwing most of them away
- - Guerrero tortillas were once good, praised by a father-in-law.
- - About 3 years ago the tortillas started breaking.
- - They switched to Romero.
We started eating Guerrero tortillas more because my father in law (who has passed) used to tell us how good and high quality these tortillas used to be, we tried them and yes they were good but since about 3 years ago their product now breaks in pieces you cant do nothing with that we switched to Romero.
User's recommendation: Romero’s Tortillas
Quality and value of the product (corn tortilla)
- - 1-4 tortillas per package are unusable due to steam from packing hot tortillas.
- - Issue has persisted over 3 years and was reported to the company twice.
For some time now (over 3 years) in each corn tortilla package, there are from 1 to 4 tortillas that cannot be used because they are either broken or in such bad condition that they cannot be used. It is because they are being packed while still hot and the steam has spoiled these tortillas.
I imagine it must be because I want to make the operation faster and not wait for the tortillas to cool down enough before packing them. It's been two times now that I communicate this to the company, but obviously, they are not interested in the quality control of their product. It could be because they believe that Americans don't know about tortillas and tolerate them, but what about all of us Latinos who buy their products? I have even been thinking about a possible class action.
We consume an average of one to two packets per week. Doing some basic calculations, these are the number of tortillas that we have paid for but that we have to throw away because we are useless; 3 years times 52 weeks times 2.5 tortillas (average) is equal to 130 tortillas.
When paying for 30 tortillas, I expect to be able to use all 30 torilla. It is evident that it does not only happen to us.
- Bad quality
Preferred solution: Let the company propose a solution
User's recommendation: Quality control
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