Manufacturer: Guardsman Category: Protection Plans Clear all filters (2 of 2 reviews match)
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I called costumer service with the problem of the pictures and she said to mail them which it did the very same day. So I get an email today that says they will not honor the guarantee because the customer service person got it entered 1 day past the deadline. They received the paper work 4 days before the deadline but they did not get in entered. What a crock. Total waste of money. Do not buy the Gold Complete 5 year Protection Plan or any...
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I called Guardsman, they sent out a form to fill out, I sent a picture along with the filled out form. Without much delay I was issued a credit at the store I purchased my table from. It was pretty painless. I found the representative I dealt with to be very professional. I expected to have to jump through hoops and it was much easier and more effective than I imagined. I would highly recommend purchasing the additional protection. The cost of...
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