Guardian Pharmacy Of Florida
Guardian Pharmacy Of Florida Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Guardian Pharmacy Of Florida reviews show a 1.0 star rating from 1 review and overall consumer sentiment is mostly dissatisfied.
Key Takeaways for Future Customers
- Check insurance acceptance before using their delivery or subscription services.
- Verify automatic payment and billing practices to avoid duplicate charges.
- Compare prices for OTC and prescriptions before committing.
- Customer service has at least one positive report for urgent special orders.
Negative Feedback / Risk Areas
- Customer complaints cite failure to file with insurance and high pricing.
- Reports of repackaging fees and alleged double billing of seniors.
- Complaints about being forced to use Guardian in some care facilities.
Positive Feedback
One reviewer praised helpful staff and prompt special-order delivery and called pricing reasonable in that instance.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Guardian Pharmacy Of Florida reviews show a 1.0 star rating from 1 review and overall consumer sentiment is mostly dissatisfied.
Key Takeaways for Future Customers
- Check insurance acceptance before using their delivery or subscription services.
- Verify automatic payment and billing practices to avoid duplicate charges.
- Compare prices for OTC and prescriptions before committing.
- Customer service has at least one positive report for urgent special orders.
Negative Feedback / Risk Areas
- Customer complaints cite failure to file with insurance and high pricing.
- Reports of repackaging fees and alleged double billing of seniors.
- Complaints about being forced to use Guardian in some care facilities.
Positive Feedback
One reviewer praised helpful staff and prompt special-order delivery and called pricing reasonable in that instance.
Naples, Florida
Excellent customer service
- - Kyle, on-call pharmacist, came in Sunday to fill and deliver the med.
- - Dawn helped get same med ordered on the 12th.
- - Staff are kind and patient.
This pharmacy is extremely helpful. I had an issue with a special order med on a Sunday and Kyle the on call pharmacist came in and worked all day & into the evening pulling out all the stops to get it in and fill it and get it delivered.
Dawn was very helpful and worked with me to get the same med ordered on the 12th so it would be there when its time to fill it.
Everyone is very kind and patient and as far as pricing they are very reasonable. Thank you Lake Placid!
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Verified ReviewerDissatisfaction
- - They don't file insurance and bill customers directly.
- - They charged $86 for Ensure (OTC) and $68 for pneumonia pills, with no insurance filing.
This pharmacy is really terrible. They don't file with insurance and try to charge the customer instead.
They charged $86 for ensure (OTC) and I could have gotten it from Amazon for $30.
They also charged $68 for a few pills for pneumonia and never filed it with insurance. Run away from these people.
User's recommendation: Don't deal with this company. Go anywhere else.
West Palm Beach, Florida
Rip-off Pharmacy
- - Guardian charges a re-packaging fee in addition to co-pays, forcing you to use them, with $237.90 a month vs $28 for 15 prescriptions.
You may think that your prescriptions are covered by your insurance and that you only may have a co-pay but they charge an additional fee to repackage your prescriptions. How about $237.90 a month just for that.
There is nothing you can do because you are forced to use Guardian. Look into this before signing a contract with them. I was paying just a $28.00 deductible co-pay for 15 prescriptions at Public supermarket before my mother went into a Assisted Living Facility in Alpharetta, Georgia.
Now I am paying a higher co-pay plus a re-packaging charge.
Consumer Alert: Guardian Pharmacy double bills seniors
- - Guardian charges the card immediately for prescriptions.
- - The bill lists prescriptions and costs but omits the card charge, and reminders prompt checks.
My elderly parents live in senior residence and have signed up to have their prescriptions delivered by Guardian pharmacy to a store inside the facility. They also signed up for automatic payment through a credit card. While Guardian does charge the credit card immediately, they also send a bill with a list of prescriptions and their costs. However no where on the bill does it state that the prescriptions have already been charged to a credit card. The bill includes a due date and an envelope to send payment. Guardian also sends out a reminder letter a few days after saying they have not received payment, and therefore my mother (and other seniors) write them a check, forgetting that they have automatic payment.
This practice of double billing is deceptive and Guardian pharmacy is preying on seniors.
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The assisted living facility my elderly parent is in has a contract with Guardian Pharmacy. I am POA for my them and the first thing I noticed on their application was all the references to “responsible person” rather than “patient representative” or “POA for …”.
I crossed out all the “responsible person” references out and replaced POA, based on what an attorney advised.
I did not enter any credit card but checked the box “I will mail in payment by check promptly after receipt of Guardian's statement.” (which I do for all bills concerning my parent). I called them and they will not even process the application for needed medication unless they have their hands on your wallet.
I agree with the previous person. Beware !!!!