map-marker Naples, Florida

Excellent customer service

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This pharmacy is extremely helpful. I had an issue with a special order med on a Sunday and Kyle the on call pharmacist came in and worked all day & into the evening pulling out all the stops to get it in and fill it and get it delivered. Dawn was very helpful and worked with me to get the same med ordered on the 12th so it would be there when its time to fill it. Everyone is very kind and patient and as far as pricing they are very reasonable. Thank you Lake Placid!
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Irene L Gsh

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Verified Reviewer
| map-marker Cape Coral, Florida


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Original review Jan 19, 2023
This pharmacy is really terrible. They don't file with insurance and try to charge the customer instead. They charged $86 for ensure (OTC) and I could have gotten it from Amazon for $30. They also charged $68 for a few pills for pneumonia and never filed it with insurance. Run away from these people.
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User's recommendation: Don't deal with this company. Go anywhere else.

map-marker West Palm Beach, Florida

Rip-off Pharmacy

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You may think that your prescriptions are covered by your insurance and that you only may have a co-pay but they charge an additional fee to repackage your prescriptions. How about $237.90 a month just for that. There is nothing you can do because you are forced to use Guardian. Look into this before signing a contract with them. I was paying just a $28.00 deductible co-pay for 15 prescriptions at Public supermarket before my mother went into a Assisted Living Facility in Alpharetta, Georgia. Now I am paying a higher co-pay plus a re-packaging charge.
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Reason of review:
Pricing issue
brynab R
map-marker Miami, Florida

Consumer Alert: Guardian Pharmacy double bills seniors

My elderly parents live in senior residence and have signed up to have their prescriptions delivered by Guardian pharmacy to a store inside the facility. They also signed up for automatic payment through a credit card. While Guardian does charge the credit card immediately, they also send a bill with a list of prescriptions and their costs. However no where on the bill does it state that the prescriptions have already been charged to a credit card. The bill includes a due date and an envelope to send payment. Guardian also sends out a reminder letter a few days after saying they have not received payment, and therefore my mother (and other seniors) write them a check, forgetting that they have automatic payment.

This practice of double billing is deceptive and Guardian pharmacy is preying on seniors.

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The assisted living facility my elderly parent is in has a contract with Guardian Pharmacy. I am POA for my them and the first thing I noticed on their application was all the references to “responsible person” rather than “patient representative” or “POA for …”.

I crossed out all the “responsible person” references out and replaced POA, based on what an attorney advised.

I did not enter any credit card but checked the box “I will mail in payment by check promptly after receipt of Guardian's statement.” (which I do for all bills concerning my parent). I called them and they will not even process the application for needed medication unless they have their hands on your wallet.


I agree with the previous person. Beware !!!!

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