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Guardian Pharmacy Canada

Guardian Pharmacy Canada

www.guardian-pharmacy.ca
What is your customer experience with Guardian Pharmacy Canada?

Guardian Pharmacy Canada Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Guardian Pharmacy Canada has a 2.9 star rating from 1 review and consumers are mostly neutral about their experience.

Key Takeaways for Future Customers

  • Check Guardian Pharmacy Canada reviews for delivery policies before switching pharmacies.
  • Confirm insurance plans acceptance and expected turnaround time for prescriptions.
  • Ask about return policy for non-medicinal items like perfume.

Negative Feedback / Risk Areas

  • Limited delivery days causing missed med changes and customer complaints about local service.
  • Returns refused for high-price items and reports of rude treatment by staff.
  • Local needs unmet and perceived stonewalling when issues raised to corporate.

Positive Feedback

Customer service is reported as pretty great when staff are available.

View full overview ›

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Brandy D Xpk

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Verified Reviewer

Local store only deliver on Thursdays

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AI Highlights
  • - Delivery is only Thursdays, hindering Friday med changes; a Monday option was suggested.
  • - Some have switched to pharmacies far away; mail is faster.

My complaint is about how Schreiber and Terrace Bay area cannot get meds delivered any day but Thursday. Fine for regular meds and refills but lousy for med change that happens on Fridays!

They use a cashier to deliver anyways why not open another delivery day, say Monday, to pick up the slack and serve customers better? They stonewall when asked this so I felt the need to take it to corporate. I know lots have switched to pharmacies 2 hrs away because they can get their meds when prescribed.

Even mail delivery is faster up here. Ty for your time and consideration

Pros:
  • Customer service is pretty great when they can be
Cons:
  • Local needs unmet and ignored

Preferred solution: Deliver product or service ordered

User's recommendation: Choose an out of town pharmacy

View full review
Anonymous
map-marker Petrolia, Ontario

Non returnable perfume

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AI Highlights
  • - Bought Givenchy perfume hoping it matched a prior one.
  • - Packaging may have changed.
  • - Guardian Petrolia had no testers.
  • - Returns were not accepted.

Bought a bottle of givenchy perfume hoping it was the same one I once had.. The sales lady said the packaging might have changed over time.

I took my chance and purchased the perfume which was not cheap. Why does guardian not have testers for these products if your going to sell expensive perfume? Tried to return it because it was not the one I wanted. They would not take it back.

Lesson one buy your perfume at a store that offer testers.

Very disappointed with guardian drugstore in Petrolia Ontario. I will be going back to shoppers drug mart for all future shopping.

Loss:
$30

Preferred solution: Full refund

View full review
Anonymous
map-marker North York, Ontario

Guardian Pharmacy Canada Pharmacist Review

This pharmacist treats me like a piece of *** and goes out of her way to do it and im wheelchair bound

View full review

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