Brandy D Xpk

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Local store only deliver on Thursdays

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My complaint is about how Schreiber and Terrace Bay area cannot get meds delivered any day but Thursday. Fine for regular meds and refills but lousy for med change that happens on Fridays! They use a cashier to deliver anyways why not open another delivery day, say Monday, to pick up the slack and serve customers better? They stonewall when asked this so I felt the need to take it to corporate. I know lots have switched to pharmacies 2 hrs away because they can get their meds when prescribed. Even mail delivery is faster up here. Ty for your time and consideration
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Pros:
  • Customer service is pretty great when they can be
Cons:
  • Local needs unmet and ignored

Preferred solution: Deliver product or service ordered

User's recommendation: Choose an out of town pharmacy

Anonymous
map-marker Petrolia, Ontario

Non returnable perfume

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Bought a bottle of givenchy perfume hoping it was the same one I once had.. The sales lady said the packaging might have changed over time. I took my chance and purchased the perfume which was not cheap. Why does guardian not have testers for these products if your going to sell expensive perfume? Tried to return it because it was not the one I wanted. They would not take it back. Lesson one buy your perfume at a store that offer testers. Very disappointed with guardian drugstore in Petrolia Ontario. I will be going back to shoppers drug mart for all future shopping.
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Loss:
$30
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Anonymous
map-marker North York, Ontario

Guardian Pharmacy Canada Pharmacist Review

This pharmacist treats me like a piece of *** and goes out of her way to do it and im wheelchair bound
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Reason of review:
Poor customer service

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