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GTech

GTech

www.gtech.co.uk
What is your customer experience with GTech?

GTech Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

GTech has a 1.5 star rating from 3 reviews; consumers are mostly dissatisfied and 67% of ratings are unfavorable.

Positive Feedback

GTech reviews note the products work well when functional and some users find the hardware effective despite a high price level.

Negative Feedback / Risk Areas

  • Repeated complaints about nonresponsive email and phone customer service and password reset failures.
  • Frequent reports of poor battery life and devices not charging after little use.
  • Billing and subscriptions issues including unexpected monthly charges and difficulty getting refunds or cancellations.
  • Website errors prevent support requests and order completion.

Key Takeaways for Future Customers

  • Expect limited live support and check GTech customer complaints before purchasing.
  • Confirm cancellation and refund policies to avoid unwanted charges or subscription auto-ship ties.
  • Consider battery longevity and warranty options given reported failures.
View full overview ›

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Show reviews that mention
service password reset setting contract recording basisthe nites authorization return number
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Joan R Mvl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Inability to email support or get password reset for account login

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Can't email Gtech.

Tried their Web site but email submit button leads to error message try again.

Can't login to my account as password reset button in email fails in a cookie loop.

Pros:
  • Good products
Cons:
  • Non existant customer service by email
  • Pricey spares
  • Poor it

Preferred solution: The information I need

User's recommendation: Buy products from firms with better customer service

View full review
Anonymous
map-marker Sunderland, Sunderland

If they a zero rating I’d put that as they have given me zero customer service

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Rubbish havent heard a thing I explained my GTech was given to me after my mum passed away and wasnt charging & asked for advice bought a new plug still wont charge

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Anonymous
map-marker Honesdale, Pennsylvania

Return authorization

You have the incorrect number for Gtech so the call didnt get through. So Im no better off now than I was before.

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Anonymous
map-marker Houston, Texas

Service is out again i am going to cancel our service

AI Highlights
  • Service frequently goes out, including 11pm-12:30am.
  • It happens several times a month; support only provides a recording, not a guarantee.

The service has been going out on a regular basis

The last 3 nites I have lost service between 11pm and 12 30 am. This is happening several times a month.

All I get from gtech is a recording of B.

S. We live in a rural setting and have been living with this for many years.

All they say is read the contract we gtec don't guarantee service...

User's recommendation: Don't get involved with these rats

View full review
Jack C Tav

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cannot get through to G-Tech by phone.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Please call me I want to talk to a human. Jack 760-473-****.

I need to ask a human a question about my Multi K9 vacuum. I even tried ordering 2 replacements parts but unable to complete payment.

User's recommendation: Get a contact number that works from the USA.

View full review
Shannon S Uif

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel

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I want to cancel a gtech subscription that is taking 8.99 a month out of my account that i dont even recall subscribing to and i cant get ahold of anyone to do so

Loss:
$9
Cons:
  • Take your money for absolutely no service

Preferred solution: Cancel

User's recommendation: Wont help

View full review
Jim R Mjq

Batteries won't charge after little to no use

Had products for over a year have two products and to useless batteries. Need better battery technology.

Pros:
  • When they work great
Cons:
  • Battery life is questionable at best

Preferred solution: New batteries I’d loose money if I can’t use the products.

User's recommendation: Must be used often?

View full review

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