Joan R Mvl

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Verified Reviewer

Inability to email support or get password reset for account login

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Can't email Gtech.

Tried their Web site but email submit button leads to error message try again.

Can't login to my account as password reset button in email fails in a cookie loop.

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Pros:
  • Good products
Cons:
  • Pricey spares
  • Non existant customer service by email
  • Poor it

Preferred solution: The information I need

User's recommendation: Buy products from firms with better customer service

Anonymous
map-marker Sunderland, Sunderland

If they a zero rating I’d put that as they have given me zero customer service

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Rubbish havent heard a thing I explained my GTech was given to me after my mum passed away and wasnt charging & asked for advice bought a new plug still wont charge

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Anonymous
map-marker Honesdale, Pennsylvania

Return authorization

You have the incorrect number for Gtech so the call didnt get through. So Im no better off now than I was before.

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Anonymous
map-marker Houston, Texas

Service is out again i am going to cancel our service

The service has been going out on a regular basis

The last 3 nites I have lost service between 11pm and 12 30 am. This is happening several times a month.

All I get from gtech is a recording of B.

S. We live in a rural setting and have been living with this for many years.

All they say is read the contract we gtec don't guarantee service...

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User's recommendation: Don't get involved with these rats

Jack C Tav

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Verified Reviewer
| map-marker Encinitas, California

Cannot get through to G-Tech by phone.

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Please call me I want to talk to a human. Jack 760-473-****.

I need to ask a human a question about my Multi K9 vacuum. I even tried ordering 2 replacements parts but unable to complete payment.

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User's recommendation: Get a contact number that works from the USA.

Shannon S Uif

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Verified Reviewer

Cancel

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I want to cancel a gtech subscription that is taking 8.99 a month out of my account that i dont even recall subscribing to and i cant get ahold of anyone to do so

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Loss:
$9
Cons:
  • Take your money for absolutely no service

Preferred solution: Cancel

User's recommendation: Wont help

Jim R Mjq

Batteries won't charge after little to no use

Had products for over a year have two products and to useless batteries. Need better battery technology.

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Pros:
  • When they work great
Cons:
  • Battery life is questionable at best

Preferred solution: New batteries I’d loose money if I can’t use the products.

User's recommendation: Must be used often?

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