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GTC Movies

GTC Movies

www.gtcmovies.com
What is your customer experience with GTC Movies?

GTC Movies Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

GTC Movies has a 1.3 star rating based on 4 customer reviews. Consumers are mostly dissatisfied. Recent recommendations include DO NOT USE. Reviewers cite high price level and praise the theatre as the nicest around the city.

Key Takeaways for Future Customers

  • GTC Movies reviews show recurring customer complaints about refunds and exchange and cancellation policy.
  • Expect slow or no response from customer service when seeking a refund.

Negative Feedback / Risk Areas

  • Multiple reports of no replies and denied refunds.
  • Misleading website link led to purchasing tickets for the wrong cinema.

Positive Feedback

Customers note the theatre itself is the nicest in the area.

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Show reviews that mention
houston lake lake cinemas refund tickets website link answer drain money thanks dollars
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Anonymous
map-marker Atlanta, Georgia

Refund

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No one answered when I had an family emergency May 24th for when I had tickets booked. I just need a refund.

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William D Hxl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Misleading Website Link

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AI Highlights
  • - Link labeled Houston Lake Cinemas led to Riverwatch Cinemas tickets.
  • - Riverwatch said Houston Lake Cinemas would sort it out; no refund.

I recently purchased tickets off of a website link titled Houston Lake Cinemas. When i clicked this link, i was brought to a selection of screenings for that evening.

I logically assumed they were for houston lake cinemas and purchased the tickets. When i arrived at the theater for my showing, it was revealed that i instead bought tickets for Riverwatch Cinemas which is several hours away from me. I was not the only one who seemed to run into this issue, however. The two customers in-front of me were also misled into purchasing tickets for the wrong cinema.

When the two customers and I talked to the staff at Houston Lake Cinemas about this, we were told there was nothing that could be done. I then called the Riverwatch theater who told me that Houston Lake Cinemas would be able to sort it out for me. This was not the case and i was unable to get a refund. I hope this can be resolved.

Your website also did not allow me to send this email to you. i had to find other means to do so.

Loss:
$35
Pros:
  • Nicest theatre around the city
Cons:
  • Customer service

Preferred solution: Full refund

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Magdaline Mxf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want my money back

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I never got an answer. Im getting very tired of this.

20 dollars down the drain thanks to yall. This is absolutely absurd.

User's recommendation: DO NOT USE

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Kyree T Vdx

Need a separation notice

AI Highlights
  • - My son needs a separation notice.
  • - No manager has provided one after almost two months; please contact 706-750-**** or williamskhadijah33@***.com.

My son needs his separation notice please

And nobody will give him one we tried asking all the managers at the job and nobody is doing nothing and I been asking for almost two months please let me know something 706-750-**** williamskhadijah33@***.com thank u

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Ebony G Vbk

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Warner Robins, Georgia

Disappointed

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Contains 1 confidential file for company representatives

Been trying to contact someone about a refund that should of been given to me weeks ago. I would like someone to contact me ASAP. Thank you

Loss:
$62

Preferred solution: Full refund

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Ebony G Vbk

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No refund

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Contains 1 confidential file for company representatives

Too much to go through just to get money back that I should of gotten back over there tickets werent presented

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