Mario C Wfr

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Verified Reviewer

I have have been trying to access to my game

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Since November 2023 and one of your support is keeping delaying the request and not coming with any solution, I have try to create a new ticket several times and every time he keep deleting my new tickets and stating that they are working into, based on what he said should take 15 business days to be resolve and that was 90+ days ago, I have try several ways to avoid the legal actions and no response, I will like to contact your country office to file a legal complaint about the process mostly due to I have expend over $2000 in my main character so I hope I will get a reply about this issue

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Loss:
$2000
Pros:
  • Game type
Cons:
  • Lack of support

Preferred solution: Deliver product or service ordered

Baudouin E

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Verified Reviewer

Delete my Gtarcade account

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Good day,

I would like to ask you to, completely delete my Gtarcade account

8001***-*@***w-online.de with ID 158308****012773****97803

I ask for your confirmation of the complete deletion.

Best regards

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