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GTarcade

GTarcade

www.gtarcade.com
What is your customer experience with GTarcade?

GTarcade Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

2.5 star rating based on 2 customer reviews; consumers are mostly dissatisfied. Pros noted: game type. Cons noted: lack of support and recurring reports about lost characters and unresolved tickets, with recommendations to stop removing characters and warnings like "dont bother with this company".

Key Takeaways for Future Customers

  • Check GTarcade reviews for current support reports before spending money or time.
  • Expect limited or slow customer service response on account and access issues.

Negative Feedback / Risk Areas

  • Missing high-level characters reported and deleted or inaccessible accounts.
  • Repeated, unanswered tickets and long delays in resolving access or billing and refunds disputes.
  • Requests to delete accounts and threats of legal action after spending money highlight risky support handling and subscription concerns.

Positive Feedback

The primary appeal is the game type and gameplay experience, which some players still value despite service problems.

View full overview ›

Media from reviews

GTarcade - Been ignored
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Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Anonymous
map-marker Summerville, South Carolina

Can not locate my high lecel character that i have played for years

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(Sam895) Jerr level-100 missing in action

(Sam)895) Maybee Level in the 60's also missing in action for 3 days now

User's recommendation: stop taking away their established characters

View full review
Anonymous
map-marker Wandsworth, Wandsworth

Been ignored

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AI Highlights
  • I have sent many tickets with screenshots for 2 months and no reply.
  • I can't recharge and have run out of diamonds; I may quit.
GTarcade - Been ignored

i play league of angels and i have sent loads of tickets with screen shots this has been going on for 2 months but i have not had 1 answer yet i cant recharge run out of diamonds and all that i need so after years of playing i will have to quit because they could be bothered to answer

User's recommendation: dont bother with this company

View full review
Mario C Wfr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have have been trying to access to my game

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AI Highlights
  • Since Nov 2023, there are support delays.
  • Promised 15 days, 90+ days passed; no reply.
  • Spent $2000; may file legal complaint with country office.

Since November 2023 and one of your support is keeping delaying the request and not coming with any solution, I have try to create a new ticket several times and every time he keep deleting my new tickets and stating that they are working into, based on what he said should take 15 business days to be resolve and that was 90+ days ago, I have try several ways to avoid the legal actions and no response, I will like to contact your country office to file a legal complaint about the process mostly due to I have expend over $2000 in my main character so I hope I will get a reply about this issue

Loss:
$2000
Pros:
  • Game type
Cons:
  • Lack of support

Preferred solution: Deliver product or service ordered

View full review
Baudouin E

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Delete my Gtarcade account

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AI Highlights
  • User requests permanent deletion of their Gtarcade account.
  • They ask for confirmation of deletion.

Good day,

I would like to ask you to, completely delete my Gtarcade account

8001***-*@***w-online.de with ID 158308****012773****97803

I ask for your confirmation of the complete deletion.

Best regards

View full review

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