Grundig Reviews

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Grundic fridge and freezer issue

Ice dispenser not working Bought from Currys , contacted them and they advised me to contact grundic support as its still under warranty Thanks
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ID
#3120320 Review #3120320 is a subjective opinion of poster.
Location
Dublin, Leinster
Preferred solution
Need to get the part fixed

My fridge stopped to make ice

Hi, Thank tried to send a few times email and called today- I was waiting for 1 hour and 20 mins and gave up eventually. I hope that ice maker problem can be resolved over phone but unfortunately your customer service cannot be reached Elena
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ID
#2928970 Review #2928970 is a subjective opinion of poster.

Very poor service

In early February I had an engineer out to look at my washing machine which it needed a new part. I was told it will take a few days. 4 weeks later and a lot of phone calls later still no closer. Customer service useless as they say the part has been sent out weeks ago but they don't know we're it is??? And they can't do anything to see what's happening?! Very frustrating as I have to phone every day. I work for the NHS and have to wash my uniform in the sink as launderette are closed due to Covid-19. I don't think anyone should without a washing machine over a month.

User's recommendation: Never.

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ID
#2465506 Review #2465506 is a subjective opinion of poster.
Location
Mold, Wales
New Reviewer

My washing machine is faulty flooding garage floor

Washing machine faulty it has leaked all over the garage floor checked the filter clean checked the pipe not blocked have spent 3 hours - 2 of them constant trying to get through to customer services for an engineer as my machine is still under warranty
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ID
#2421388 Review #2421388 is a subjective opinion of poster.
Location
Stockport, England
Preferred solution
An engineer to come out and fix it
New Reviewer

Poor Quality

Having bought two machines from you back in May 2020 a washing machine and the dishwasher both wash very very well unfortunately both the panels on the machine have lost all the silver coverings and look awful Ive had this machine a couple of months and it looks like Ive had them for about five years disgraceful
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ID
#2134063 Review #2134063 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Trying to purchase a product my wife bought in 1970

Your aire of professionalism is to be greatly commended

User's recommendation: Absolutely the best by far.

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ID
#2023018 Review #2023018 is a subjective opinion of poster.
Location
Rocky Mount, North Carolina

Lousy Grundig TV and Customer Service

The Grundig I've had for less than 6 months has broken down and I can't get anyone to fix it because the service agent (United Electrical and Bush in Australia) does not answer e-mails or follow-up calls. It has been 4 days now and three attempts to get my warranty honoured. This follows 5 calls and two e-mails (unanswered) when I first bought the TV last November to get the wall mounting right (it now hangs on the wall with half the stand still attached, because no one could or would tell me how to remove it- not a good look). Therefore, my rating is that not only is the Grundig product of poor and unreliable quality but customer after-sales services is non-existent. Apparently they do not think it necessary to honour warranties. Don't buy this brand.
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3 comments
#143482

third time here when trying to read a best buy complaint...

#143481

again to the same spot?

pissed consumer, when a person on your site clicks on a link to view a specific complaint, they should be taken to that complaint, not another complaint.

this is happening repeatedly, and i can assume that it is intentionally done so you can try to show that you get a lot of traffic.

dude! that sucks! fix it so i can view the complaint i click on!!!

#143479

dude pissed consumer what the heck are you doing?

everytime i click on a link, i get redirected to a place i don't want to go, like carmax and this place.

this has already happened 11 times so i assume it is intentional.

is this your way of trying to get hits? pissed consumer, you need to fix this cause this sucks!

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ID
#117979 Review #117979 is a subjective opinion of poster.
Location
Canberra, Australian Capital Territory
New Reviewer

Grundig Eton S 350 DL G4000A

I purchased a Grundig S350DL table radio through Grundig/Eton of Palo Alto CA. The radio they sent was GARBAGE! The knobs were loos or falling off, the LCD display was clearly defective...some segments of the digits did not light up very well and the customer service manager IS arrogant! They sent another one, which seemed like the same radio...screwed up LCD display and, loose tuning *** I then changed to a different model, the Grundig G4000A. What I got was a bent antenna, fingernail gouges in the leather case, lower volume in the right channel with stereo headphones, VERY noisy PLL(tuning) circuitry and earbuds with, YES...EARWAX on them. These people are a JOKE! DO NOT BUY GRUNDIG ETON PRODUCTS. O.K., do what you will, but for an extra 30-40 bucks you could easily get into a Sangean or CC Radio+(plus), maybe a Sony which is FAR better equipment than the ETON dollar store GARBAGE!!!!
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1 comment
#89417

Ditto! I got mine @ Radio Shack.

It was new. The tuner was OK, I sent in the card yet lost the receipt. A couple months before the warranty expired it screws up. Could be a nice radio but they won't do anything without sending them the original receipt.

Grundig is no longer Grundig. China? No supposed to be Germany. Grundig bankrupt in 2003.

now just a name to snare suckers like me. :(

ID
#101664 Review #101664 is a subjective opinion of poster.

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