New Reviewer

DONT BOTHER PURCHASING ANYTHING FROM THEM

Grroshome - DONT BOTHER PURCHASING ANYTHING FROM THEM
Ordered a bootie and it came in smaller (ordered a 38 and a 36.6 came to me). Can't wear a shoe that doesn't fit!!! Cost to return to is greater than merchandise value nd Grroshome doesn't care, They are not an honorable merchant don't waste your time
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ID
#1731090 Review #1731090 is a subjective opinion of poster.
Pros
  • No pros
Cons
  • Not a viable entity
Reason of review
Return, Exchange or Cancellation Policy
Loss
$40
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Be very careful. They do not honor their stated refund policy

I received a pair of shoes that were too small. When I contacted the company, RonniePoss (Customer Service) asked for me to sen a photo of the shoes and the invoice. I did that. He then said the cost of returning the shoes to Hong Kong was more than the value of the shoes. He suggested that I give the shoes as a gift.
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ID
#1717764 Review #1717764 is a subjective opinion of poster.
Service
Grroshome Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Loss
$40
Preferred solution
Full refund

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