GrowJoy
GrowJoy Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GrowJoy has a 3.2 star rating based on 5 reviews and a mostly neutral sentiment; GrowJoy reviews show mixed experiences with 40% unfavorable and 40% positive feedback.
Key Takeaways for Future Customers
- Plants often arrive healthy and well packed; product quality is commonly praised.
- Price level is medium and reviewers value customer service and product variety.
- Expect mixed reliability on order fulfillment and responsiveness.
Negative Feedback / Risk Areas
- Frequent customer complaints about no response from customer service and unavailable phone support.
- Reports of missing items, billing problems, and refund failures with BBB complaints filed.
- Some reviewers call the company unreliable and warn about order non-delivery.
Positive Feedback
Many customers report high quality, well sized plants, good packaging, and acceptable delivery when orders are completed.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GrowJoy has a 3.2 star rating based on 5 reviews and a mostly neutral sentiment; GrowJoy reviews show mixed experiences with 40% unfavorable and 40% positive feedback.
Key Takeaways for Future Customers
- Plants often arrive healthy and well packed; product quality is commonly praised.
- Price level is medium and reviewers value customer service and product variety.
- Expect mixed reliability on order fulfillment and responsiveness.
Negative Feedback / Risk Areas
- Frequent customer complaints about no response from customer service and unavailable phone support.
- Reports of missing items, billing problems, and refund failures with BBB complaints filed.
- Some reviewers call the company unreliable and warn about order non-delivery.
Positive Feedback
Many customers report high quality, well sized plants, good packaging, and acceptable delivery when orders are completed.
Turn one complaint into a collective action
Manhasset, New York
Excellent plants many choices
I was vetting happy 
with grow joy plants. I believe they are a trustworthy and reliable company because they know the proper time to plant in your zone
User's recommendation: Decide on your own Grow joy plants is reliabe
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: No stars
Ordered 5 plants for a container garden.Only 1 sent.Tried mult times to contact -left phone message and text.Called and left complaint with
BBB. Stay away from this company
User's recommendation: Avoid tjis company at all costs.They sent only 20% of my order and did not respond to mult phone calls and texts.Ipaid over 50 dollars for a single Okra plant.I reported to BBBd
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Berne, Indiana
Resolved: Not a legitimate company
- - They will not complete or ship your order.
- - They won't respond to emails or phone or order info.
- - They promise refunds but never issue them.
Company fixed the issue and I have been provided with apology.
This scam company will not complete the order. It will not ship your order.
It won't provide any information about the order. You can't get responses from emails or the phone number, they won't answer. They will tell you they'll refund you, but they never do. My order never shipped so I asked to cancel.
They actually responded saying it's in their system so they can't cancel it. They promised to refund and told me to refuse the shipment, but they didn't provide a tracking number to refuse it, because they have no intention of sending your order.
They're just trying to steal your money. It's just another family business of grifters.
- There a con company
- Family of grifters
Preferred solution: Full refund
User's recommendation: Not a legitimate company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrdethe plants I received were very well packed an nice size plants , bigger then expected, delivery time was ok an customer service is so so but the final product is excellent r status
Can improve on customer service. The plants came in excellent packaging and the plants are well worth the wait.
User's recommendation: You'll receive high quality plants
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIncorrect delivery name and address
- - Transaction 77Y63535LR117652L on Apr 22, 2023; Katrina address listed.
- - Nina Gabelko address confirmed at 1435 Bancroft Way, Berkeley, CA 94702.
I listed the delivery address to be Katrina Gabelko, 1244 19th Ave, NE, Rochester, MN 55906. Your confirmation lists:
Transaction ID
77Y63535LR117652L
Transaction date
Apr 22, 2023 11:10:20 PDT
Merchant
GrowJoy, Inc
info@***.com
Instructions to merchant
You haven't entered any instructions.
Invoice ID
609802
Shipping address - confirmed
Nina Gabelko
1435 Bancroft Way
Berkeley, CA 94702
United States
Shipping details
The seller hasnt provided any shipping details yet.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerChange of shipping address
Please respond to my address correction for my order. It should be delivered to
Katrina Gabelko
1244 19th Street NE
Rochester, MN 55906
User's recommendation: Pay attention to the growjoy confirmation
Canonsburg, Pennsylvania
No response
I cant write a review for some thing I have never received. I want customer service to call me back.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo check on my order
Didnt get to talk to any one Please text me and let me know when my order is coming Thank you very much
Grant, Michigan
I really like your plants! When they are shipped & I receive them they are healthy & looks fresh.
I want to cancel my order #609094, when I updated my cart & order extra plants I lost my 521 points. It wasn't much but it disappoint me. Please cancel my order # 609094.
User's recommendation: Even though I had a problem, I will continue to order from Grow Joy!!
Branchville, South Carolina
Order
I dont think Im gonna receive my plants by reading these reviews . I will be cancelling my order with my bank because I cant get a straight answer from anyone.
Amy Howard Im SC. sassienails@***.com
Saint Louis, Missouri
No reveiw
- - Wants to contact the company about an order.
- - Frustrated with email spam and no human support; asks when their plants will arrive.
i would like to contact the company about an, order,simple,but you got to play dam games with all this email bull shit,an cant talk to a human being, but you can bombard my email with all your *** im not interested in,just like to know when my plants will be here,SIMPLE
User's recommendation: dont do business with them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want to cancel an order
- - There was a delayed response on Christmas Day.
- - There was an email issue and order cancellation.
- - The order was cancelled and I remain happy.
It took a while for them to get back to me because it was Christmas Day and I think something might have been wrong with the computer system because I wasnt getting an email that I had sent them a ticket for the return. They have cancelled my order. I still am a very happy customer and will definitely continue doing business with them.
User's recommendation: Great company Do business with them!
Green Bay, Wisconsin
Refund
- - Refund for order 475914.
- - Item was out of stock.
- - A fictitious credit was issued.
- - The credit is not retrievable; there are no working numbers.
After 2 years of not being able to place an order I'd like to get a refund. Order number 475914.
I know this is a waste of my time and yes it *** me off even more. The original order was placed then I received a notification saying they were out an I received a fictitious credit. If it's not retrievable it's fictitious.
I've tried for 2 years to receive my honey berries with no avail. No phone number they give works.
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This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFailure to provide the plant I purchased and for which I was charged
- - Ordered 3 plants in February; only 2 delivered; missing Hibiscus.
- - No phone; tickets unanswered; seeks $15.95 refund or replacement.
Discover refuses to give me a credit for the $15.95 BECAUSE GrowJoy has not responded to them
When I asked Discover to deny them the $15.95 they had charged for the missing item, I was told that GrowJoy had not responded to them either, and I was stuck paying for an item I never received. The confirmation email I received from GrowJoy in February is included. The missing item was the High Definition Cajun Hibiscus. I simply want my $15.95 back, OR send me the High Definition Cajun Hibiscus.
The order number was 543011 and the order code was THO858279****. The only address I have for GrowJoy is 2952 W 500 S, Berne, IN 46711.
Not being able to contact them in by phone or email seems a poor business practice. I would not recommend this company to anyone.
- Have what i wanted and they plants are good quality
- No way to contact them if a problem
Preferred solution: Full refund
User's recommendation: Do not purchase plants from GrowJoy. The plants I received were fine but with no way to lodge a complaint with the company, you could be out a lot of money.
Please unsubscribe!!!!!!!
This company is unresponsible and I want to unsubscribe and it shows no way to unsubscribe on the website and send it to send to the Better Business Bureau they dont even deserve a one star
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