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Grout Guyz - Grout Cleaning Review from Irving, Texas

Update by user Oct 25, 2014

Note: this company is located in Ijamsville Maryland NOT Irvine Texas

Original review posted by user Oct 25, 2014
Hired Jim Cyr to clean grout on tile floor in kitchen. Once grout was cleaned, was told I could look at it to determine if I wanted it 'stained'. Charged me to clean floor with grout cleaner. He did not clean the floor with this cleaner. He did paint the grout poorly without showing me the supposedly cleaned and prepped grout. As grout was not properly prepped, the paint peeled up and ground into the terra cotta tile. He did not do tile under counters or fridge. Grout is a peeling sloppy mess. When confronted he agreed he had lied and not correctly prepped the floor. He stated he would provide a refund. None given. In addition, did other tile repair. Sloppy job and broke tiles that were originally intact. Do not trust.
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ID
#550590 Review #550590 is a subjective opinion of poster.
Location
Irving, Texas

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