jdonovan D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Madison, Wisconsin

Grout Bully charged double shipping for

Grout Bully advertises on TV and the Internet a grout cleaner for tiled surfaces. The deal they offer is buy one, get one free. I ordered 1. I only need 1. If they want to include a free second one, I don't care, but I certainly don't want to pay shipping and handling for something I don't even need or want. They charged me 2 shipping and handling charges, making the tube I paud for and the "free" one cost 150% of the cost of the product itself. My bad - I should have trusted my gut, which said "this is some kind of scam," but it's their bad too, and I want to warn people not to get hooked into this "deal."
View full review
map-marker Washington, District Of Columbia

Better Way to Clean Grout

Someone sent me a link to Grout Bully. I was wondering about its active ingredient to see whether it's a cleanser or paint of some kind (looks like paint in the commercial). Just curious because I already know the best way to clean grout: As I watched Designed To Sell on HGTV I saw Lisa LaPorta recommend cleaning grout with plain vinegar. She demonstrated by pouring plain vinegar on a bathroom floor and rubbing it into the grout with a tooth-brush. It looked like new. I jumped up and tried it on my own floor. Amazing! Fast, easy, beautiful.
View full review
map-marker Pensacola, Florida

Grout Bully scams people with insane shipping costs they don't tell you about

My husband ordered grout bully from a tv ad. The offered free sponges and extra bottles of grout bully for free. Well, the finaly bill totalled $77.70. I had to find that even on the credit card statement. It also took several weeks for the product to arrive. This was more expensive by far than he had been told. I called to cancel the order and when they mentioned we would not get the shipping back, which is normal, I happened to ask how much the shipping was. They said $44.70. That is totally absurd and outrageous for a small box weighing less than a pound. They are a scam and rip off and should be shut down from all the similar complaints I read.
View full review
map-marker Waterford Township, Michigan

Don't Buy Grout Bully - False Charges

Don't buy Grout Bully, they are a scam!!! They charged me about twice what they said at checkout (an additional $41 for shipping and handling on top of shipping and handling charges of $15.90 on the original $45.90 purchase). What a rip off!!!!! I'm so pissed I don't even want to use the product, it wasn't a deal in the end and I feel like I was taken for a ride by this company. It seams like most of the review sites are actually controlled by them, so they aren't even allowing a fair review of their product and services (which includes what they charge for their product).
View full review

I purchased Grout Bully from Publisher's Clearing House. Although I did have to pay S&H charges, it was so worth it!

I cleaned my 15X15 kitchen floor. The grout was horrible! I'd grown tired of trying to get my husband to take care of it when I ran across the Ad. I had to leave it on for a longer period of time (which I expected because the grout was black with stains!) and some places had to be treated more than once but when I finished the floor looked amazing!

For an inexpensive product, I couldn't be happier! My floors are glistening! You just have to give the product a chance.

Leave it on and let it dry for half an hour, redo areas that need more attention, dampen the sponge and wipe off excess. The only thing I can complain about is sore hamstrings!


I have tried the product and love the look of my floors. It transformed my rooms.

I applied it last year on my entry way, kitchen, bathrooms and washroom. One year later I am reappling to my kitchen, all other rooms held up beautifully.

The productdid take a very long time to get to me from the phone order from the commercial but well worth it. If you can get this product from Walmart or Walgreens it is well worth it.


By far the WORST customer service and shipping in the UNIVERSE!! Same thing...

charged 44.90 without even blinking... Their tel number doesnt work (wonder why)....

Sadly, if they got their act together surely sales would reflect... I've been to four walmarts looking for WHITE!!lol...

saw that Best buy and walgreens most likely will have in stock...

Bed bath and beyond didnt have, but advertised. Great product, but boy what a nightmare!!!!


don't buy this product and company will charge more than you expect!!! Junk products!!


As I watched Design To Sell on HGTV I saw Lisa LaPorta demonstrate how to clean grout with plain vinegar. She poured regular plain vinegar on the bathroom floor and rubbed it in with a tooth-brush.

It looked like new. I jumped up and tried it on my floors. Amazing!

Nothing like it. Fast, easy, beautiful.


There is a fabulous product called Oxy Grout that WORKS!! It does take

a bit of elbow grease, but it will do an amazing job on your grout.


I like the product. You have to shake the heck out the bottle.

Looks good on floor. I found it easier to tape the tile and apply two coats, otherwise cleanup could be messy. It gives you that "Fresh Look".

True you have to squeeze the bottle while applying and it dries fast.

I did not buy it over phone I bought it at Walmart.


What a SCAM! It has been 8 weeks since I ordered this product.

I have been charged, the shipping and handling cost more than the product itself. I could not tell you if it works or not, I have yet to recieve it.

When their customer service called and signed me up for all these budget savings with a 100$ free gas vouchers, Shoppers advantage.....That IS THE BIGGEST SCAM OF ALL!!!



Obviously someone in the tile cleaning business may be desperate and posting multiple negative reviws. Not saying all of them are but quite a few it seems. I'm looking forawrd to trying it myself but will give it some cool down time.


i would just like to say i highly dislike when i get an upset customer who is annoyed with whatever is going on in there life and when i say it's on back order dont yell at me and make me feel bad. im just doing my job.

my job is hard enough. im not just sitting around waiting for a call, i make calls to millions of people before you call.

plus paperwork, and a limited amount of time to eat, breath ,and drink. just be a little more nicer towards us.

View more comments (34)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article