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I have lost track of how many times things have gone badly, so I end up calling/writing Groupon-hours of my time doing THEIR job & solving the issue myself. They seriously don't care, even looking at the corporate site, it's sad to see how many complaints there are & facebook has it's own page dedicated solely to helping people with Groupon issues. I'm finally done with this company after more than 10 years, giving them time after time of...
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1.1
I liked
  • How they used to be
  • How they use to be
I didn't like
  • Anything they stand for anymore
  • Overall awful experience
I ordered a Papa Johns pizza deal where you purchase a gift card for $25 and you get two free large one topping pizzas. I tried to use this, and the gift card balance was zero. I contacted "customer service" and was told they'd fix it and to try again. I tried again a couple of days later and the card still had no money on it. Contacted them again, they "re-send" the same gift card info. Still zero balance. "Customer service" tells me to...
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1.0
I didn't like
  • Overall awful experience
#922115

They offer Deal10 $10 off $30 deals. I go to buy a $30 Groupon for $17, then apply the deal , and it says does not meet the terms of the deal. See fine print. I read the fine print, and there is nothing relevant. I am guessing the purchase price must be $30, but it would be so simple for these idiots to express that. As a final test, I try again to buy a $40 deal for $25 and apply the coupon, and when I clicked apply, it simply BOUGHT me...
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2.0
#920945

Papa Johns Pizza Coupon Review

#848461
5.0
I LOVE groupon. Hahaha. My name is Billy Greene and unlike "atthee" who is honestly a manipulative thief who is a spineless two faced witch. I would advise @pissedoffcustomer to take what she says with a grain of salt.
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Groupon Coupon Review

#804731
How the *** does a gift card take three weeks to deliver when sent by priority mail?!
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Groupon account Review

#799677
3.1
I have been a Groupon customer for years but for the past 2 weeks every time I try to place an order system says Groupon os yours. Right after I check my email stating sorry there was problem with Groupon order to contact customer service. I have emailed them several times and had to wait long time on the phone to place orders and yet no one provided a solution to this issue, very disappointing
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Simmons Beautyrest King Mattress Review

#793613
1.0
Ordered {February 1,2016} a King Mattress Set over $900.00 and still no mattress delivered as of February 19,2016 They wouldn't even refund my money today because delivery failed {excuse the truck broke down} Extremely poor customer satisfaction Groupon managers are not for the consumer
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I purchased play tickets on Aug 3 for a show on Sept 17. I purchased early so I could get a good seat but I was never able to print out my ticket. By the end of August I started to email and call to find out why, that's when I was informed that I would not be able to print my ticket until the day of the show. I asked for a refund since it had been a month and I still did not have the product that I purchased. I wanted to just go to the...
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2.1
I didn't like
  • Trick customers and dont deliver product
My son was researching Green Bay packer tickets on groupon. He Hit Checkout to see if he could enter a coupon code and boom he purchased two tickets for $871.00 on my husbands credit card. There was no confirmation page or anything. No one is helping! They say we are stuck. They did say that our son cannot have an account because he is a minor and immediately deleted the account but they will not refund our money. The credit card company tried...
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Sept. 9th,2016 I ordered 2 Jaxx FitPaks from Groupon thinking I was getting the best deal. When I submitted my order it stated 2-3 week time period to ship. It was then I researched and found the same product on Amazon with same day shipping. I proceeded to cancel my order within 5 minutes of placing it. Cancelling both items, and getting confirmation that they had been cancelled. Fast forward to today Sept 14th, 2016 I was only credited...
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Groupon offered a discount to a Rays/Yankees evening game 9/21/16. My wife and don't go because 1) it's a bit of a drive from Wesley Chapel 2) the expense of parking, refreshments + the tickets is more than we want to pay to watch a bunch of overpaid pampered baseball players. I purchased the tickets for section 123-128--the groupon started at $16 each and my choice ramped them to $34+. While they did say all sales are final, they did not...
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When I bought and received the watch for my wife on her Birthday, I was embarrassed that it didn't work at all. Hoping that it may have been a dead battery we got it replaced..........no luck. Seems like there isn't anyone from customer service to discuss this issue with since I would really had liked getting the watch that my wife had liked when she did see it. I went through the process of doing a return, but haven't heard back from anyone...
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1.6
I liked
  • How they use to be
I didn't like
  • Defective products
#918038
We purchased a Groupon for a restaurant that has since closed. We have contacted Groupon support several times and they continue to contact us asking if we still do not have our money refunded. Yes! We need help! Groupon's customer service is terrible. Next contact will be with our lawyer. How can such a big business still be allowed to continue? Please do not use Groupon. They've done nothing but steal from us. We started by emailing. Groupon...
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#917057
I do not recommend using the Groupon To Go service especially if you receive an offer for $10 off your $15 or more purchase. I used the link provided in an email directly from groupon. The $10 was never removed from my balance. I called customer service who have been incredibly unhelpful. I sent the team screen shots and the email with the deal. Even after this, they have not been able to refund the promised $10 or give a $10 credit to my...
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#916326