Yvonne H Jnj

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Refund

Groupon - Refund
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I had to pay full price at the time of service . I didnt get to use my Groupon coupon, so I need a refund for my purchase as soon as possible please
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Preferred solution: Full refund

Jennifer G Xme

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Bad Room

Old room ! Broken and missing drawers, doors on cabinets. The drains have mold. Cigarette burns on counters. Bed was a cot. I do not recommend this place. The only good thing was that there was no bed bugs.
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Loss:
$341
Pros:
  • Always gives good service
Cons:
  • Diirty room smelt like cigarettes

Preferred solution: Full refund

Homayon A

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Customer service never called back

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Groupon - Customer service never called back
Hello, I called several times at the given phone number 888-375-****, but Groupon customer service never bothered called back. I bought an oil change voucher from Groupon, but it has been expired. Im asking for my refund. Calling Groupon customer service sucks.
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Loss:
$50

Preferred solution: Full refund

Anonymous

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Verified Buyer
| map-marker Kissimmee, Florida

Event was cancelled won’t refund money

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Groupon - Event was cancelled won’t refund money
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My card was charged 3 times for the same event I should be refunded for all the I bout one ticket not good for business
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User's recommendation: not recommend

Aaron S Njt

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I never recieved my refund

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Groupon - I never recieved my refund
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My husband and I purchased 2 travel vouchers that were to be refunded because the vacation deal had no more available dates. We were refunded for one an now you have disconnected our live chat an blocked our email .we are owed739$
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Loss:
$739

Preferred solution: Full refund

User's recommendation: Don't order anything from you they rip you off

Erica P Bba

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Verified Buyer

Error

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Groupon - Error
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So I purchased two citi go passes for Las Vegas and when you guys sent me the email it says Chicago go passes . So Im pretty sure it was an error on your end. Im not looking for a refund I just want the right citi go passes that I purchased. I did not redeemed the purchase because its not the right passes. And I keep doing a live chat and Im not getting anywhere. So one chat live member mentioned Groupon bucks to get the right passes but then ended the chat . But I really need this error corrected.
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Loss:
$435
Cons:
  • Getting ripped off

Preferred solution: I would like get the error corrected. The amount we spent for Groupon bucks to get the right passes.

User's recommendation: If you don’t fix this error I will leave a bad review at least 2x a week and let the people know that you guys make errors and don’t correct them & are very poor on Communication.

Anonymous

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Verified Buyer
| map-marker Melbourne, Victoria

Groupon not honored

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Groupon not honored
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Hi, I purchased a deal for two at half price. Made a reservation and upon arrival to the place was told that they no longer do just hot pot and that the manager said I had too go through groupon to get my money back as they would not honor the deal. I only made the reservation on Monday and all went through and their was no talk of change of hand of business. Very disappointed and embarrassed as taking someone on a date. And now can't seem to email groupon as the send button doesn't work
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User's recommendation: Not first time trouble with groupon participant, pretty dissapointing

Alexis W Ous

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I cannot get a refund

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Groupon - I cannot get a refund
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I cant get to a place where I can get a refund. I called a number and it hung up on me and told me to go to the website. I did and it was for the merchants. I submitted an email for help and it wouldnt send because the button wasnt highlighted. .. until I changed my reason from refund to hep using my Groupon. Very sketchy
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Loss:
$180
Pros:
  • Variety
Cons:
  • Hard to jump through hoops

Preferred solution: Full refund

User's recommendation: Eh

Kenneth S Fju

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Modification

Groupon - Modification
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I called in at 3:07pm Central time to Modify or Cancel my reservation the agent I was chatting with was taking a long time to respond with took up past the check in time
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Preferred solution: Room modification or cancellation

Daylon B Ftg

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Verified Buyer
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My purchase was wrong

Groupon - My purchase was wrong
Groupon - My purchase was wrong - Image 2
I purchased my Groupon for Portland OR. But it sold it to me for NM. Now I can't use what I've already paid for. I need this fixed
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Loss:
$60

Preferred solution: I need it to be made out for Portland, OR not NM

User's recommendation: Make sure to look at where your purchasing it from

Daylon B Ftg

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Need my refund

Groupon - Need my refund
Groupon - Need my refund - Image 2
Just been hung up on twice in the midst of trying resolve this issue. I need my 60 dollars back please.
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Loss:
$60

Preferred solution: Full refund

James B Jel

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Verified Reviewer

This is the hardest system to get around and they make it extra hard so no one can get anything done. They don’t want to get a hold of you to give you a refund when they make things too hard to turn i

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Groupon - This is the hardest system to get around and they make it extra hard so no one can get...
Ive spent hundreds of dollars here not knowing that you had to have a voucher or how to redeem them and when I try to get online they talk in circles theres no phone number every time you get somewhere it locks you out its just the worst company Ive ever seen its just ridiculous
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Loss:
$600
Pros:
  • No pros at all
Cons:
  • Everything about them is questionable s by the email

Preferred solution: Deliver product or service ordered

User's recommendation: Never

Winson Tfe

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Verified Buyer
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Refund cancel my voucher

Groupon - Refund cancel my voucher
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I want to cancel:refund the service I purchased at Trueface beauty bar lashes and brow lamination with tint
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Loss:
$160

Preferred solution: Full refund

Rodolfo R Meb

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Verified Buyer

My order came broken i have photos of it

Groupon - My order came broken i have photos of it
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Groupon - My order came broken i have photos of it - Image 3
ARRIVAL OF Broken Merchandise! Large SKULL FOR MARIJUANA. Tried to Contact Merchant n GROUPON. I thought replacement of broken glass bottle would solve problem, but in closer inspection; due to glass bottle glass imbeded in wood, unable to use. Will need exchange of Merchandise for Large Smilely Face OR REFUND! I WILL CONTACT CREDIT CARD COMPANY TO WITHHOLD FUNDS AND START A DISPUTE FOR NOT HONORING PROBLEMS.
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Loss:
$29
Pros:
  • Never had a problem
  • Good merchandise
Cons:
  • Making it more difficult for loyal customers for problems

Preferred solution: Exchange for Large Smilly Face, instead of Large Skull or a FULL REFUND.

User's recommendation: Don't BUY MERCHANDISE TILL PROBLEM IS FIXED

Govula B

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Regarding order

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Groupon - Regarding order
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I have booked tickets but I received confirmation mail after one hour. Mean time it was showing pending & refunded, so I thought payment didnt go through & purchased through different website. After one hour I received confirmation mail from Groupon. What should I do with these?? I cant afford double tickets. Its your mistake you didnt send it on time, i have all proofs. Please tell me whom should I contact because no one is responding
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Loss:
$340

Preferred solution: Full refund