Manufacturer: Groupon Category: Gift Cards Clear all filters (9 of 9 reviews match)
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I gifted my wife a nail and parafin dip at Dana Marie at Salon Concepts Cincinnati ohio. She can and made an appointment which was over 3 months away which she was told was the quickest available. When the day of the appointment came my wife was called and told her...
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1.0
I didn't like
  • Incident resolution
#957493
Reply to reviews
Back to "customer service" who say maybe I have to check my spam folder to find the info - I have the info, the card has no money on it! This time I file an official complaint - Groupon tells me they "value" me and they want to make it right. Get this, they then...
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1.0
I didn't like
  • Overall awful experience
#922115
Reply to reviews
I recently was gifted a gift card from Groupon and shocked at how horrible they are at customer service as well. First off as i read here they want your CC info even when the gift card covers the amt. That's ridiculous It is none of their business if your not paying...
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1.7
I didn't like
  • Whole awful exp
#912950
Reply to reviews
I ordered something on Dec 8, 2015, emailed customers service several times and they kept replying asking for different things to be provided, I kept answering all their questions and sending the requested info, just to turn around and have them ask me for the same...
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I liked
  • No previous problems prior to this unresolved issue
I didn't like
  • Having a problem for 20 days and still not resolved
#758496
Reply to reviews
I purchased 2 electronics from Groupon after seeing their products were a few dollars cheaper than their competitors. I quickly have realized why. They are running a complete scam. I purchased a HTC refurbished phone for $199. When I received the phone OVER A MONTH...
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Anonymous
Anonymous

One thing I've learned is that Groupon isn't worth the hassle sometimes. Only on some select items would I recommend using groupon. I quit using a looong time ago. The only th...

I just experience this. First I got a pre-paid Visa gift cards to make three purchases. They would not accept that for payment. Then I got some Groupon gift cards. After almost a week of going insane and loosing out on a concert deal that I desperately wanted, I...
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I paid Groupon for a eGift card to pap John's. The codes supplied did not work on Papa John's site. When I descibed the codes to Papa John's customer service they said it was incorrect format. Mine was lettsers and numbers and a 5 digit pin, Pap John's said it should...
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Groupon - Swarovski Elements Three-Piece Jewelry Mystery Christmas Gift  "JUNK"
No mystery here. I ordered 3 sets of this ***! I do mean ***! The bracelets won't even fit over my Wife's hands and all 3 sets are identical. Size and looks for children. Site said over 25,000 bought. Wow, they just lost 25,000 customers! Shows a picture of a woman, so...
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Anonymous
Anonymous

Yep I got the same 3 pieces last year. Total disappointment.

Anonymous
Anonymous

You bought your wife jewelry from groupon? GROUPON?

Purchased a Shell Gift card on September 5 and did not receive it by September 18. E mailed Groupon and they said to confirm address. E-mail them back on the 20 to confirm address and again on the 24th and again on the 25th. Called headquarters and was told they...
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