Manufacturer: Groupon Category: Gift Cards Clear all filters (2 of 2 reviews match)
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Back to "customer service" who say maybe I have to check my spam folder to find the info - I have the info, the card has no money on it! This time I file an official complaint - Groupon tells me they "value" me and they want to make it right. Get this, they then send me an e-mail asking me for my e-mail address... At this point I tell them all I want is a refund. They respond by re-sending me the original gift card info - still with a zero...
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1.0
I didn't like
  • Overall awful experience
#922115
I recently was gifted a gift card from Groupon and shocked at how horrible they are at customer service as well. First off as i read here they want your CC info even when the gift card covers the amt. That's ridiculous It is none of their business if your not paying with a CC. My things is I cant even place my order as it keeps saying address is invalid and then the box they have come up to supposedly fix it ( because its my address i know its...
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1.7
I didn't like
  • Whole awful exp
#912950