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Failed 3 times to launch my campaign. Did not set up my merchant profile correctly. Did not get any business. Not easy to find help. Cannot edit my campaign. Cannot stop my campaign. Rude on the phone. Long phone wait. Planned to take 1/2 of my revenue. Horrible customer service. Worst company to do business with in the history of mankind. This was a horrible experience where I attempted to gain customers by forking over 1/2 of my deeply...
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#960145
I gifted my wife a nail and parafin dip at Dana Marie at Salon Concepts Cincinnati ohio. She can and made an appointment which was over 3 months away which she was told was the quickest available. When the day of the appointment came my wife was called and told her flight was delayed and she wouldn't be back in time and they had to cancel and to call back to reschedule. After many many attempts she finally got them to answer... Once again the...
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1.0
I didn't like
  • Incident resolution
#957493
FIRST GROUPON STATES THEY DID NOT HAVE MY RETURN, DESPITE MY PROVIDING THEM WITH ALL THE INFORMATION ON THE RETURNED MERCHANDISE INCLUDING DATE AND TIME IT WAS RETURNED TO THE RETURN CENTER. GROUPON FINALLY AGREES THAT, YES, IT DID GET MY RETURN (AFTER THREE MONTHS OF DISPUTE!) BUT THEN STATES AN ORDER OF THE EXACT SAME THING WAS PLACED (THEY CANNOT TELL ME WHO PLACED THE...
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1.0
I didn't like
  • Trick customers and dont deliver product
  • Missing products and poor customer service
  • Whole awful exp
#956754

Bracelet Review

#889579
2.1
Worst company ever! Bought a diamond tennis bracelet end of May, by end of June it tarnished THAN broke in 1/2!! Groupon won't exchange or refund because it's over 14 days!! They sell inferior quality and refuse to stand by their products!!
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Apple Iphone 5 Cell Phone Review

#871942
1.6
I bought a refurbished phone they claim before I bought it was tested before they sold it to me they claim more like used and the phone won't make calls using phone defective
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Groupon Website Review

#871760
1.2
I have been trying to purchase a purse for 2 weeks now and every time I try to place it ...it says Groupon is having technical difficulties. I am getting frustrated!!
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Solid 14 Karat Gold Mistry Box Review

#863920
2.3
The product they gave me was not worth $99 to $200 dollars it was garbage less than $5.00
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As a mother of several children, I am disgusted by Groupon's inclusion of a seeming non-ending line of sex/masturbation products with the rest of their products. If Groupon wants to advertise sex toys these should be put into a separate category marked adult and not show up in the general search categories. To look for products now is like trying to get to a family shopping mall and taking a turn through a red light district. Every third or...
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#954905
I ordered some printer cartridges on the 11th of October, they never arrived. When I contacted Groupon via voice chat, they said to wait 8 more days, I did, no sign of the parcel. Contacted Groupon again, 2 days after each query (which no longer has the voice chat option I might add) they answer with "we are still looking into this" Never do they reply answering the specific question I ask, i.e. "My goods haven't arrived, please send some more...
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bought something on Groupon three weeks ago, received an email saying that the parcel has been dispatched on the 21st October, which was 2 weeks ago. so far so good, right? to date no sign of this parcel. got in touch with the shipping company and they said that the parcel has not even been picked up yet. got in touch with groupon. and it turns out they knew about the issue but did not really bother to communicate the information about this...
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3.8
#948260

100% full

I ordered an LG tablet through Groupon. It never arrived. The information I provided Groupon was disregarded. I contacted them several times. The one email response I did get clearly demonstrated they had no intention of helping resolve the problem. The response simply repeated back to me the information I provided them. Subsequent communications with them have not been responded to. I did find a phone number and attempted to call Groupon. So...
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1.9
I liked
  • Ability to disregard customer concerns
I didn't like
  • Lack of response to delivery problem
#946457
We purchased a groupon to Lemos Farm in half moon bay with kids this weekend. When we got there, the small farm were already packed with lines of families and kids. We didn't think it was worth to squeeze us in and spent an hour to wait for a pony ride or haze ride,... etc. So, we decided to return the groupon since it would be way before the expiry date. When I tried to submit cancel request, I found no accessible button and their prompt...
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1.0
#941672
I found someone who went from coupon site to coupon site ripping Customers off. First E salon in Sherman oaks offered a cut highlights pkg. I bought 2. When I went to use the 2nd one, I called and called to make my appt. They knew I had this one remaining coupon which was still good and I was entittled to. They refused to return my call. The only way I will be able to speak to them about this is if I go to their address and make a scene infront...
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We've bought many over the last few years, and we were satisfied at first to try new places for a slightly lower price. However, every one we've been to in the last year were all bad experiences. The food and/or service was substandard. The worst thing is a new scam of adding 18% gratuity automatically for groupon customers, even for small parties, regardless of bad food or service! The 18% of course normally almost eliminates the discount...
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1.0
#930810