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I had booked a room at the Rio through Groupon. After getting a bad case of food poison, I went to the Groupon site, instructions were to email if a deal had already been purchased. I emailed Groupon at 6:00 AM and asked what I should do about the room I had reserved for that night as the cancellation date had already passed. I called the Rio Hotel who told me that Groupon would need to cancel the reservation. I emailed once again, then...
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Made a order for a shoe cabinet. It was stated fainal sale unless defected. Guess what it came damaged. The box has been dropped. Big crushed Mack and hole. For two weeks very day I e-mail them. No answer!!! Now I have turned to my bank. WELL NEVER USE AGAIN!
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I have tried for over a month to get Groupon to stop sending me emails. I have reached out to tech support, I have unsub'd from all the links. I still receive emails... to the tune of 4 to 8 a day. How does this stop and who can I file a complaint with? The email I got in return to my complaint straight to them stated I would stop getting emails within 72 hours. It's been over a month and I am getting them now just as much as I was over a month...
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1.0
#842107

Groupon account Review

#736117
1.0
I will never use groupon again I purchased some magazines for $49 however they have charged me 3 times. Promise after promise even sent in my bank statement showing their mistake and their blaming my bank. My bank is now investigating groupon as they have over charged me by $98. Customer be vary. I just want my money back Stop stealing from your customers groupon
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Door Screen Coupon Review

#674651
The door screens have magnet closures that leave 1/2in gaps. Groupon won't let me return them- I had no idea they had a 2week rule.
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Other product Review

#668360
Groupon are completely incompetent according to Daisy Eco Clean
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Groupon Jewelry and Watches Deals Review

#661819
1.3
My poor boyfriend tried to buy me a nice "gemstone" necklace, that was supposedly worth $299(hahah) and "pearl" earrings. Yeah, both were made of plastic... The earring broke the second day i had them
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The first part is what I just sent to Groupon Support after trying several times to get the voucher from their Buy A Papa John's $25 Giftcard, Get Two Free Pizzas Promotion. After that are the messages sent back to me from their "customer support team" over the course of a week. Keep in mind, I was wanting to redeem the vouchers on a particular day that my family was looking forward to pizza. --------------------------------------- To whomever...
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1.0
I liked
  • Discounts
I didn't like
  • Getting the run-around
  • Refusal to remedy issue
  • Customer service does not deliver
#837041
Bought a deal for frozen yogurt. Went the next day, the business is closed. Right place, right location, etc, etc. Bldg is gutted, phn disc, website defunct. I tell Groupon. They refund me "because I'm within the 3-day grace window" and do nothing else. Um, no. You refund me because the business is a lie and you take the deal down. A WEEK later the deal is still up. I submitted the evidence to google and yelp. Both took less than 24hrs to verify...
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2.5
I didn't like
  • Lack of response to scam deals
  • Cheaters
  • Fraud
#835342
In February of this year I purchased A GROUPON for Morgann Hill Designs........ I have tried numerous time to order with my groupon code..... Morgan Hill will not except it. I contacted the company, I had to leave a message because no one was answering the phones, 3 times. OK fine. I contacted Groupon to refund my money...... All I'm getting is a runaround 16+ emails have been exchanged, They are acting like I have no right to ask for a...
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1.0
#833313
After 3 weeks of placing my order and they still didn't know when the product will ship. I followed up with them again and they just said they will refunded my oder. This is ridiculous. I have told them before that I will wait for the product to ship and they just cancelled my order. After 3 weeks of placing my order and they still didn't know when the product will ship. I followed up with them again and they just said they will refunded my...
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1.0
I didn't like
  • Did not ship my product and cancelled my order
#832028
I purchased an engagment ring set advertising 1 cttw. When I received it, of course I was a little sceptical since I got the engagement set for so cheap and got it appraised. So glad I did!! Turned out to be about half the weight. 5/8 cttw to exact. See for yourself : item number ENGS50906EW Other sites are truthful and say it's only 5/8 cttw, while Groupon claims its a full 1CT. I called for a refund and they agreed to take it back. Waiting...
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I posted a polite, honest, and detailed 2-star review about a Groupon Goods product that I received. They've kept in "Review Pending" mode for over 4 days, presumably while they try to sell the rest of their inventory. Buyers beware. It appears that they won't post bad reviews about their own products. And again to reach the word limit here: I posted a polite, honest, and detailed 2-star review about a Groupon Goods product that I received. ...
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#830209
Groupon sucks, I just got off the phone with customer service and they did nothing to help. I never received my item apparently it was shipped back to vendor Bc of damages... I called they refunded my money but didn't offer anything to get them on my good side like a credit towards another deal. All I got was we will refund your money, and even though you wanted the product there is no longer a groupon for it... Sorry! Never again.
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1.0
#829108