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I recently was gifted a gift card from Groupon and shocked at how horrible they are at customer service as well. First off as i read here they want your CC info even when the gift card covers the amt. That's ridiculous It is none of their business if your not paying with a CC. My things is I cant even place my order as it keeps saying address is invalid and then the box they have come up to supposedly fix it ( because its my address i know its...
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1.7
I didn't like
  • Whole awful exp
#912950
We ordered eight tickets through Groupon for the Real Madrid vs Paris Soccer Match at the Ohio State Football stadium. Went to the game with six kids who were very excited to see the game along with another dad. We were supposed to be able to print tickets before we left, but their was a technical problem on the web site and tickets could not be printed. Called Groupon and they said, no problem, just go to the ticket window and they can give...
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Excellent prices and quality. Got a nice one carat diamond ring for 439!!! Zales charged my husband for a total weight set that was less than a carat total 2500!! I had lost my ring and always wanted a Solitare and got a notification that the carat was 439. I didn't believe it but I got an awesome 1ct stone that is better quality than what is offered at Zales for 3999. It was better than the original one he paid so much for that was small and...
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Anonymous

Anonymous It's cubic zirconion.... does it cut glass.

5.0
Product
#892177

Other product Review

#784757
5.0
Same issue as previous Groupon customer. Ordered three items, so far two were wrong. Wrong color and the other was wrong size. But at less than 15.00 each I'm not going through the headache of trying to return. Just irritated and probably won't order again.
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Groupon account Review

#760638
1.0
Worst customer service!!! They are probably out of Bangalore. I had them delete my account. I will never deal with this company again. I will encourage others stay away from this company as well and will start using Living Social.
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Pendant Necklace Review

#745478
3.3
Ordered a gift for Christmas and it has a UPS number and has for nearly two weeks. Site says it is packed and ready to ship. Used to love groupon. Probably spent 1500$ just this last year. They have got to improve their shipping and service and communicate better with their customers. Horrible. Don't order anything from them if you need it within a month. Seriously.
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HP Pavilion Review

#742012
1.8
Poor quality merchandise . Purchased ho pavilion for $200 less than 5 months errors that say needs repair .. Nothing helps.. Never overused.. Junk ..
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Groupon Ads are obnoxious. Groupon pushes owning experiences as the ideal and in one particular ad, flashes a picture of a person with two sport cars as an example of how not to live. The implication is sports car owners don't know how to live. Well, obviously, Groupon folks haven't had the privilege and fun, fun, fun experience of owning and driving your own sports car. I have one and wouldn't trade it for any of the mindless experiences...
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2 recent transactions. 1. I ordered a heated hairbrush for my daughter. It is defective and never worked. Groupon quoted the 14 day return but i didnt receive the item within the 24 days. It took 18 days to be delivered. 2. I ordered 2 salt lamps and received one box including one only. The product was broken when received. I contacted Groupon and received the information to sen the product back. I also noted only 1 salt lamp was...
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Lfreeman1

Lfreeman1 Error 14 day return policy

When I placed my order I put in the card information that I wanted it to charge and it charged another card on file rather than asking me to complete the new card information on my account. Very unsatisfied with this card service information and as a result will be out the funds on my debit card when I wanted to use a credit card. I called 2 days after to find out why and they said they couldnt change it unless I returned the item and wait until...
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I liked
  • Item
I didn't like
  • Paymen process not authorized
#885669
Shame on you Groupon. Ordered one color for Apple iPod and they confirmed the order, accepting my order. Sent ugly color and cannot replace. My daughter saved her $$ and needs it for a trip so she has no choice but to use it. Can't return a used product. Asked for price adjustment and they were unwilling and can't replace as they don't have any. Told they gave us $30 Groupon bucks but nothing in our account. A complete ripoff - feels like a bait...
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Mazeythecat

Mazeythecat I posted a complaint on Facebook and Groupon removed it, it isn't there. WOW.

1.0
I didn't like
  • Reported to federal trade commission
  • Poor service by groupon
  • Groupon does not take responsibility for their mistake
#878643
If you think shopping at home using Groupon is easy and hassle free , think again. They sent the wrong size bedspread. Now I have to box it up, drive it to the post office, stand in line, explain to the post office worker why I am sending this back with no label ( due to me not being able to print one) and wait for the next step from the "Groupon Goods Team". I foresee a continued hassle and I am pissed !!!
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2.8
#875750
I bought a few pieces of lab created emerald jewelry, Upon first glance they looked to be overly clean. I looked at them with a jewelers lope and found bubbles, which are not found in lab created emeralds. In the second piece there were no flaws whatsoever so upon closer inspection the facets were all scratched and fractured so it was likely just a piece of green glass. I also bought a tanzanite jewelry set, that were supposedly natural. only...
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2.7
I didn't like
  • Fake products that are falsely advertised
  • Products where flaws are not openly disclosed
  • Quality of products very poor
#874154

100% full

Our daughter's tablet has been a hunk of junk since she we bought it! We have not ordered anything from Groupon since purchasing the bad tablet. It stopped working in less than two months. She set it on our dining room table… NOW, the battery has swollen to 5 times the size, which has caused the tablet to SPLIT IN TWO! We are going to be handing it over to our local Fire Department for proper disposal AND to have this tablet (FIRE HAZARD) on...
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2.0
I didn't like
  • Being sold shoddy equipment
#852121