When I bought and received the watch for my wife on her Birthday, I was embarrassed that it didn't work at all. Hoping that it may have been a dead battery we got it replaced..........no luck. Seems like there isn't anyone from customer service to discuss this issue...Read more
We purchased a Groupon for a restaurant that has since closed. We have contacted Groupon support several times and they continue to contact us asking if we still do not have our money refunded. Yes! We need help! Groupon's customer service is terrible. Next contact...Read more
I do not recommend using the Groupon To Go service especially if you receive an offer for $10 off your $15 or more purchase. I used the link provided in an email directly from groupon. The $10 was never removed from my balance. I called customer service who have been...Read more
Other Product Review
by Missie_kc #784757
Same issue as previous Groupon customer. Ordered three items, so far two were wrong. Wrong color and the other was wrong size. But at less than 15.00 each I'm not going through the headache of trying to return. Just irritated and probably won't order again.
Groupon Deal Review
by ag52269 #760638
Worst customer service!!! They are probably out of Bangalore. I had them delete my account. I will never deal with this company again. I will encourage others stay away from this company as well and will start using Living Social.
Pendant Necklace Review
by anonymous #745478
Ordered a gift for Christmas and it has a UPS number and has for nearly two weeks. Site says it is packed and ready to ship. Used to love groupon. Probably spent 1500$ just this last year. They have got to improve their shipping and service and communicate better with their customers. Horrible. Don't order anything from them if you need it within a month. Seriously.
HP Pavilion Review
by anonymous #742012
Poor quality merchandise . Purchased ho pavilion for $200 less than 5 months errors that say needs repair .. Nothing helps.. Never overused.. Junk ..
I recently was gifted a gift card from Groupon and shocked at how horrible they are at customer service as well. First off as i read here they want your CC info even when the gift card covers the amt. That's ridiculous It is none of their business if your not paying...Read more
We ordered eight tickets through Groupon for the Real Madrid vs Paris Soccer Match at the Ohio State Football stadium. Went to the game with six kids who were very excited to see the game along with another dad. We were supposed to be able to print tickets before we...Read more
Excellent prices and quality. Got a nice one carat diamond ring for 439!!! Zales charged my husband for a total weight set that was less than a carat total 2500!! I had lost my ring and always wanted a Solitare and got a notification that the carat was 439. I didn't...Read more
Groupon Ads are obnoxious. Groupon pushes owning experiences as the ideal and in one particular ad, flashes a picture of a person with two sport cars as an example of how not to live. The implication is sports car owners don't know how to live. Well, obviously,...Read more
2 recent transactions. 1. I ordered a heated hairbrush for my daughter. It is defective and never worked. Groupon quoted the 14 day return but i didnt receive the item within the 24 days. It took 18 days to be delivered. 2. I ordered 2 salt lamps and received...Read more
When I placed my order I put in the card information that I wanted it to charge and it charged another card on file rather than asking me to complete the new card information on my account. Very unsatisfied with this card service information and as a result will be out...Read more
Shame on you Groupon. Ordered one color for Apple iPod and they confirmed the order, accepting my order. Sent ugly color and cannot replace. My daughter saved her $$ and needs it for a trip so she has no choice but to use it. Can't return a used product. Asked for...Read more