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Can't find the help I need

I purchased a $30 certificate from FTD for $20 for flowers. I go to use the certificate and it tells me I've already used it. Funny, I hadn't done anything with it. So, I ended up paying full of $101 for the arrangement for my sick friend. Thank you very much Groupon. And now, I can't get help with straightening out the problem, all because it takes an act of G-D to get a hold of a live person at Groupon. I want someone to call me with a remedy to the problem; which, includes a credit to my card. JoAnn Schumann 352-455-****
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#2250323 Review #2250323 is a subjective opinion of poster.

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