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Groundfloor

Groundfloor

groundfloor.com
What is your customer experience with Groundfloor?

Groundfloor Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Groundfloor has 2.5 star rating based on 2 customer reviews. Consumers are mostly dissatisfied. Rating distribution shows 100% unfavorable. Recent recommendations say "Don't invest".

Key Takeaways for Future Customers

  • Groundfloor reviews note poor customer service and no callbacks.
  • Several customer complaints about account access and reinstating auto invest.
  • Price level reported low and some users see potential to make money.

Negative Feedback / Risk Areas

  • Non-existent support and missed callbacks.
  • Allegations of funds mishandling and weak data security.
  • Issues around records, refunds, and account reconciliation.

Positive Feedback

Users mention it can be a good platform to make some money and value discounts.

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Resolved
Purvi Ywb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Aurora, Colorado

Resolved: Customer Service is non-existent

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Updated by user May 05, 2026

Problem Solved.

Original review May 04, 2026

I can't get anyone to return my calls to get my account unlocked. I would not recommend this company

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kumiko o Bym

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never received a call back

Never got a call back from your customer service department but needed to speak to them because I could not figure out how to reinstate auto invest.

Pros:
  • Good platform to make some money
Cons:
  • But website is not so user friendly

Preferred solution: Apology

View full review
David S Vva

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Paducah, Kentucky

Money being stolen out of my account by an employee. Of grouñdfloor...

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AI Highlights
  • - Returns are poor and funds yield little.
  • - Money allegedly stolen by an employee; company denies it.
  • - No investment records kept; disputes are hard.

This company is not what they portray. They spread your money out so thinly so you don't make anything but change.

The returns are shoddy and not at all what they say. I've made nothing but 10$ for the year. My money has been stolen from my account by an employee of theirs, but they say I took money out when I never did. They don't keep records of how much you invest, so when a problem happens, they don't believe you or your bank records and fight not to return your money or to make your account right.

Their service is the very worst I have ever experienced. They seem like they are anything but good, but they are thieves who steal your money and keep your returns. I say don't make this mistake by investing 500 or more because you will lose your money.

I kept track of my account every day, so I saw my money being taken. They have no security firewalls to keep you safe.

Loss:
$590
Cons:
  • No security

Preferred solution: Apology

User's recommendation: Don't invest

View full review
Anonymous
map-marker Hyattsville, Maryland

Friendship House Flippers LLC operational agreement

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I want operational agreement Friendship House Flippers LLC submitted to get a loan from 2019 for the personal records .

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