Unclaimed
Groove Subaru
Satisfaction analysis
45
CLAIMED LOSSES
2
TOTAL REVIEWS
Be careful
I have been waiting for a driver side mirror for many weeks and am told there still aren't any available anywhere and there's still no eta. Grove Subaru has been contacting you with regard to this issue.
ID
Location
Denver, Colorado
New Reviewer
2 Subaru’s down
I’m driving up in the mountains when my 2013 ,with 58,000 ,Outback’s engine light, brake light and other lights go on. We stop at Groove Subaru for repairs which can’t be done that day and rent a car there. In the mean time my wife buys a new 2019 Outback in the show room. Next day I go back to pick up both cars with my nephew pay $1200 for the 2013 and a check for $42,000 for the new car! 10 days later the 2019’s transition goes out with 142 miles I have it towed to the dealership for $273 after spending an hour on the phone with Subaru C/S they have it for about 2 weeks and deliver it to us. Chapter 2 The 2013 light go back on 8 days ago I have it towed for $285 and the 2019 is leaking , we think transition fluid. The dealer calls telling me the 2013 needs parts for $2100 for the same problem!!! Waiting for answers from Silverthorne Groove Subaru!
ID
Pros
- Questioning my decision to purchase
Cons
- Having to complain to get any service
Reason of review
Bad quality
Loss
$45
Preferred solution
Full refund
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Groove Subaru