Timothy R Bvy

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Verified Reviewer

Warranty for a ring

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I have contacted them multiple times about a replacement for my ring. I ended up buying another just to be able to get a replacement and now, I have two broken rings and no help in getting them replaced.

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Loss:
$120
Pros:
  • Great product
Cons:
  • You can not get a replacement

Preferred solution: Full refund

User's recommendation: Do not buy

Shawn R Qrd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Spring Hill, Tennessee

Broken products

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It took PissedCustomer.com to talk to a real person. Other than that, it is an automated message system that 'politely' tells you to ***

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Loss:
$100
Cons:
  • Aggravation
  • Anger
  • Being treated like you are stupid

Preferred solution: My warrenty honored. I don't have a printer, so I can't return the garbage they sent me because I can't print the label. The warrenty on the website says nothing about a printer so when you get their garbage you can print out a label

User's recommendation: Don't waste your time or money

Shawn R Qrd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Spring Hill, Tennessee

Broken products

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I guess because of there warrenty they feel fine about sending you garbage products. I have never spent so much on a wallet and thought I would get a good product for the price, but I was wrong.

I don't have much money and this bad product has really set me back. Don't fall for this people.

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Loss:
$100
Cons:
  • Warrenty means nothing
  • Horrible customer service

Preferred solution: Full refund

User's recommendation: Don't waste your time or money

Shawn R Qrd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Spring Hill, Tennessee

Broken products

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Groove life sent me a broken product. They then expected me to pay to replace it. Great warrenty guys

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Loss:
$100
Cons:
  • Horrible products
  • Horrible customer service

Preferred solution: My money back

User's recommendation: Don't waste your money and time

Shawn R Qrd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Spring Hill, Tennessee

Returning garbage

When you call, it just goes to voicemail. Avoid it like the plague. They don't care; it's just all about the money.

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Loss:
$100
Cons:
  • No customer service
  • Overpriced
  • Fake warrenty

Preferred solution: My warrenty honored

User's recommendation: Avoid like the plague

Anonymous
map-marker Miami, Florida

Exchang my ring for another camo color

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Dont have a complaint any longer. Once I talked to Missy with Grove she took care of my needs completely.

I am so happy with the outcome. Grove Life is a very good company to do business with.

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User's recommendation: Buy from Grove Life

Jeanann Guq
map-marker Perryville, Maryland

Horrible customer service

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Just needed a simple question on how to adjust his belt a little but of course customer service in todays world is horrible

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teresa s Loa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Calabash, North Carolina

Ring has become hard and cracking

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Bought ring for my husband for anniversary. It is no longer soft and doesn't give.

It has become hard and tough and beginning to have tiny cracks. I have ordered several times from you and have always been happy with purchase. It has only been 3 months. Ring has become rigid and dry.

Not sure if you will do anything about it. Worth a shot.

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