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GroomingLounge

GroomingLounge

www.groominglounge.com
What is your customer experience with GroomingLounge?

GroomingLounge Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

GroomingLounge has a 3.4 star rating from 1 review; consumers are mostly neutral and the rating distribution shows unfavorable feedback concentrated in service areas.

Positive Feedback

Customers report good products and quality grooming items noted in GroomingLounge reviews.

Negative Feedback / Risk Areas

  • Frequent GroomingLounge customer complaints about unreachable phone support and no callbacks.
  • Problems with cancellations, billing, refunds, and unexpected subscriptions or auto-ship orders.
  • Perceived high price level and weak discounts or special offers.

Key Takeaways for Future Customers

  • Expect good products but verify subscription or membership settings before ordering.
  • Prepare for limited customer service by phone and potential delays on refunds.
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Resolved
Daniel S Ggz

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Resolved: Requesting return label

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Return label for Truefitt and Hill Sandalwood Shaving Cream.
  • - I did not order monthly shaving cream; cancel future orders and refund this order.
GroomingLounge - Requesting return label
Updated by user Jan 20, 2024

Company fixed the issue and I have been provided with apology. Told wouldn't get any more shaving cream lhad only ordered it once but was sent a tub 1/month

Original review Jan 05, 2024

Please email a return label for Truefitt and Hill Sandalwood Shaving Cream which I received today 12/30/2023 { I did not order monthly shaving cream} and I am returning to you. Please cancel any future orders and issue a refund for this order.

Loss:
$37
Pros:
  • Good products
Cons:
  • Not able to talk on phone to anyone

Preferred solution: Full refund

User's recommendation: To cancel order by calling by phone is impossible no one answers the 866 no. & no one calls you back.iwant the cancel of any other shavible by calling 866 no. ssibles

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