handles keep falling though screws on place. Update. Grohe sent out a technician who very promptly resolved. Was a fitment issue where the installer left out a screw
User's recommendation: Update. Grohe sent out a tech who repaired promptly.
Poor customer service
I have a problem with relatively new shower heads. I have spent at least 5 hours the last 2 days trying to get through to a live person to help me. This is onerous. Are there actually people in this job. Can you provide a way I can get help or suggest a time it is best to call. Thanks.
I need customer service for a Grohe product performance issue
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