Edison S Imd

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Accuse of thieve and credit card fraud

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Grockme Com - Accuse of thieve and credit card fraud

Avoid purchasing from this particular company as it has several concerning issues. Firstly, the employees display rude behavior towards customers.

Additionally, there have been instances of credit card fraud committed by other individuals, which can result in you being banned from the company if your name or address is misused. The customer service provided by this company is also unsatisfactory, as they do not listen to your concerns or provide an opportunity for explanations. Instead, they immediately accuse you of theft and credit card fraud without giving you a chance to defend yourself.

I had a personal experience where I called them to place an order as a gift for a friend. Shockingly, they provided me with my address linked to over 20 different credit cards and names that I had no knowledge of.

When I informed them that I was not associated with those cards or individuals, they even provided me with phone numbers that did not belong to me. Despite my attempts to clarify the situation, they labeled me as a scammer and abruptly ended the call, subsequently blocking my phone number.

Considering these issues, I strongly recommend exploring alternative products from other companies that offer superior customer service.

This particular company is located in GA, but they do not provide a genuine address and instead use a PO box to conceal their activities. It is evident that this is not a trustworthy or reliable company to do business with.

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Cons:
  • Bad service

Preferred solution: Apology

User's recommendation: used other products or company

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