Avoid this Dishonest Company

We rented a cabin managed by Grizzly Vacations Rentals and truly regret not researching this company's reputation before making the booking. The cabin looked nothing like the pictures Grizzly Vacations Rentals advertised online. It was dark, dirty, and poorly maintained. The carpets, walls, and dishes were sticky and we found makeup stains on the towels and hairs on the bed sheets. The bathroom and cabinets smelled moldy. Grizzly Vacation Rentals did not return our calls, and when we finally got through to them, took no responsibility for the subpar conditions of the rental. They were rude, dismissive, and refused to offer any compensation or discount on our stay. Our trip was a nightmare due to Grizzly Vacation Rental's dishonest practices and lack of customer support.

User's recommendation: Take your business elsewhere!

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ID
#3405944 Review #3405944 is a subjective opinion of poster.
Location
Big Bear City, California
Cons
  • Poor customer service
  • No communication
  • Deceptive pictures

Grizzly Vacation Rentals: running a scam operation in Big Bear, CA