Grizzly Self Storage
We are currently gathering insights to provide in-depth statistics
Consumers are asking for reviews of this business
Dallas, Texas
Worst customer service ever, plain and simple.
Since the beginning of signing the storage lease with them, they have been nothing but rude. I know they have a business to run and I am sorry that I've missed my payments by a few days a few times, but that is absolutely no reason for them to be *** about it, shoot I even paid the late fee no problem.
The owner and her daughter are both very rude and cut throat, and in my opinion that it no way to run a business. Good customer service is the key in making a positive image of the business.
In this last week, I told them that I get paid a few days after the late period and to make a note of that and that was that. Then I got a phone call reminding me I was late, then I got a letter in the mail saying I was late, then when I tried to pay the freaking bill, I got a voicemail. What the ***?
Stay away from this place, go to Public Storage or something, where they know how to treat customers.
Grizzly Self Storage SUCKS!
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.