by cyberwarrior #1200317
I ordered a grille for a 2005 Nissan Sentra Ser. The product pages stated a new grille, on receiving the shipment the grille i received was in fact used, had scratches on the front end, and one of the tabs on the side of the grille was broken off which renders the grille...
by PissedConsumer1098273 #10982732.3
they had a picture of a black grille on the website. When it came in it was chrome. The first rep said "yea it looks black". After talking to his manager, he was probably told to convince me it was chrome so they wouldn't have to pay the return shipping fee. The...
Auto Anything - Customer service non existent!!
by PissedConsumer1171156 #11711562.6
Ordered a Westin Grill Guard for my truck. On the box it had a label 09-18 Dodge Ram 1500.
The dealer where I purchased the truck agreed to install it. It didn’t fit!! The won’t refund because it was installed???
How in the *** do you know it doesn’t fit if you don’t try to install??? They suck and I’m out 524.99
by PissedConsumer1081863 #10818631.0
My husband ordered a front push bar, and a set of wheels for our 2017 Jeep Trailhawk. First of all, the push bar arrived at our home dented and scratched. We have been through several emails with carid customer service and they required pictures, product numbers, etc....
Auto Anything - AUTOANYTHING SUCKS
by PissedConsumer1159092 #11590923.0
I have order several items in the past with good results. This time I ordered a Blackhorse Grill Guard, and it came missing numerous nuts and bolts and no instructions.
Called on 12/27/17 and on 12/29/17 , both times I spoke to people that barely speak and understand English, it made it very frustrating for me to get them to understand my problem. The second woman I spoke with claimed that they were trying to contact Blackhorse, but that they were not responding. She informed me that if and when they received a response they would get back to me.
In the mean time I can not install my Brush Guard. It appears that Autoanything is just trying to *** ME AROUND.It will be a long cold day in *** before I order anything from Autoanything ever again
PartsGeek - Shipping Rip Off
by Loco2017 #1034361
Ordered a grille for a Honda, it didn't fit. Probly thru my own inability to order the proper one ,seems like every single model, color, temperature takes a different grille.
The part was cheap, maybe 16 or 17 bucks, but the shipping brought it to over 50! Tried to ship it back and they want 66 dollars to send it back to North Carolina. It's going right in the garbage can now, learned my lesson.
The same part ,[if it would have been the right part], would have cost me almost 100 bucks at the dealer. Next time I'll just bend over and buy it from them, would be cheaper in the long run and I could take it back without paying someone.
by raula214 #11515981.8
I purchased a Grillcraft grill from CarID through their ebay posting which had it specifically listed as CHROME. The item arrived on time and well packaged so no complaint there but when i open it to see the grill its not chrome, its painted silver. I tried reaching...
Horrible Experience with PartsGeek
by PissedConsumer1006058 #10060582.6
Purchased multiple parts from PartsGeek. Most of the parts are fine and usable.
Several parts are not. I ordered grills for my 2003 BMW 325i. I ordered the wrong grills. These grills don't fit a sedan.
My bad. Let me tell you why. There are many grills to choose from. Most say they are for a "2003 BMW 325i".
Good. I ordered grills based on a review that recommended these grills. But they are only for a convertible and that is clearly called out. I didn't see this.
I now know the grills for a convertible are different than those for a sedan. So if you buy any of the grills that say "will fit 2003 BMW 325i" beware. They will probably not fit the convertible. I ordered inner fenders for the same car.
The fenders are for the front wheel wells. The parts do not work for a 2003 BMW 325i as advertised . The ambient temperature mount is on the wrong side. It should be built into the passenger side fender where the connection is located.
Instead it is on the driver side fender that I received from Partsgeek. I ordered an undercar shield (goes under the engine in the front). There are several to choose from on the website. All under "parts for a 2003 BMW 325i" Two sell for about $30 and one sells for $114.
I bought the cheaper one. It is completely wrong. No way is it the correct part. The picture shows the part I got but there is a disclaimer.
"This image may not be correct for this car" So I bought it hoping I would get the correct part. Wrong. Again, incorrect information on the website. Customer Service: You have to fill out a webform first.
Then you get an email and in my case I was asked to call their office. Waited on musical hold for 20 minutes. The service rep was rude and short and didn't understand English based on me having to explain the issue several times. Return policy: Beware.
Partsgeek does not pay for return shipping. They charge the typical arm and a leg to ship so you would think they could absorb the cost of return shipping. Wrong again. I received the parts in one box.
They required me to ship the parts in three separate boxes increasing the return shipping costs. Box 1 needed a grill and a fender. Box 2 needed the other grill and fender. Box 3 needed the shield.
I am totally disgusted with Partsgeek. The grills, shields and fenders are going in the trash.
I am losing a couple hundred dollars. I will never, never use Partsgeek again and I recommend you run away from this website as fast as you can.