Resolved
Ben Nbw

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Verified Reviewer
| map-marker Ellenville, New York

Resolved: I ordered 2 grill cleaning sets for father's day

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Updated by user Aug 11, 2024

Company fixed the issue and I have been provided with apology. I had to put in a petition to PayPal and they got me my money back.

Original review Jul 27, 2024

3 days after father's day, I still had not received them, so I emailed and called them requesting a refund. They never answer phone and I got an email saying they could ship it out that day.

I emailed back saying I just wanted money back. I got an email days later saying they would give me a discount on other items. I again emailed I just want money back. They eventually sent product while I was away and because I did not pick it up in 14 days, the post office sent it back.

Now it is 7/27. No money yet and emails get kicked back to me!!!

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User's recommendation: Do not trust this company!! It is a shame, because they claim it benefits fire fighters. Bad representation

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