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Grifin

Grifin

www.grifin.com
What is your customer experience with Grifin?

Grifin Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Grifin has a 2.4 star rating based on 1 customer review. Consumers are mostly dissatisfied and recent recommendations call out that app customer service is trash.

Key Takeaways for Future Customers

  • Check bank statements and track charges closely when reading Grifin reviews.
  • Expect potential subscription and billing issues with limited account access.
  • Document payments for disputes and follow up on refunds promptly.

Negative Feedback / Risk Areas

  • Customer complaints about unauthorized or duplicate billing and refund delays.
  • Difficulty accessing accounts after disabling subscriptions and poor customer service response.
  • Discrepancies between payments taken and records at rent office create dispute risks.

Positive Feedback

There is no explicit positive feedback in the provided review.

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Resolved
Viviane Tij

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Verified Reviewer
| map-marker Savannah, Georgia

Resolved: No help whatsoever

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AI Highlights
  • - Flex overcharged prorated rent after move-out.
  • - An extra payment was charged the next month.
  • - Office has no record of the Flex payments.
Updated by user Jul 07, 2026

Company fixed the issue and I have been provided with apology.

Original review Jul 07, 2026

I moved on June 6th of 2026 so my last month rent was prorated. Flex took more than the prorated amount and the following month they took an additional payment.

I get my move out notice in the mail and the rent office has no account for the payments taken by flex, from there I try to log back in my account with no success because I disabled it to stop the subscription fee because its no longer needed.

The only advice I get is check my spam list and emails, needless to say nothing is there. The only proof I have is my bank statements.

User's recommendation: I would recommend this app customer support is trash

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