Doug B Ami
map-marker Delray Beach, Florida

Lousy service spent more time trying to charge me to find out what was wrong with my truck

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Spend more time trying to figure out how to charge me money then to realize that it was all covered in the warranty and they werent gonna give me a loaner and they werent going to do this they werent gonna do that and all I wanted to do was to find out what does annoying my engine is making so I didnt buy the truck there is anything the matter when I first started to come there and now apparently Madison Beer blocking me and these two girls are in there are useless want to come in for setting up appointments or getting the appointment take me hero the first one he screwed up an appointment even make the second one spend more time are you love me about the cost anything else knows that Im going to Chevy prosperous and one listening fun at all

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Loss:
$35
Cons:
  • Were horrible people

Preferred solution: Let the company propose a solution

User's recommendation: Go to a different dealership preferably Schumacher on Northlake they don’t blow you off they take care of their customers

Doug B Cjd
map-marker Boynton Beach, Florida

Lousy service people

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Lousy service people I was jerked around for over three weeks told different stories they couldnt do what they needed to do on a Saturday I had to come to next Saturday I come in the next Saturday they need to tell me that hope I have to come in on a Wednesday because they dont do that kind of work on the weekends I come in and off for that I come in a Wednesday and then they tell me oh just gonna be at charge just said Im under warranty well I dont know if you are is all she kept saying I said Im under warranty and I said just just want to say check out to find out what the noises and she spend more time trying to charge me then even trying to find out and then I said OK fine Ill leave it can you give me a loaner no I said I have to go to work no is and the other young black girl that was working there she lied and told me she set an appointment that then even trying to find out and then I said OK fine Ill leave it can you give me a loaner no I said I have to go to work no its all I got from the blonde in the service and the other young black girl that was working there she lied and told me she set an appointment that she didnt send obviously these two are jokes I feel bad theyre not representing NARA selves at all properly Chevy should be embarrassed of these two idiots

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Pros:
  • Do know of any
Cons:
  • Ladies in the service dept

Preferred solution: Let the company propose a solution

User's recommendation: Go to Schumacher Chevrolet on Northlake

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