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Grieco Chevrolet of Delray Beach

Grieco Chevrolet of Delray Beach

www.griecochevroletdelray.com
What is your customer experience with Grieco Chevrolet of Delray Beach?

Grieco Chevrolet of Delray Beach Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Grieco Chevrolet of Delray Beach has 1.1 star rating from 2 reviews indicating strong dissatisfaction, with complaints about service department staff, high price levels, and poor handling of warranty and loaner requests.

Key Takeaways for Future Customers

  • Check Grieco Chevrolet of Delray Beach reviews before booking service and compare prices and discounts with other dealerships.
  • Expect potential issues with appointments, warranty billing clarity, and limited loaner availability based on recent feedback.

Negative Feedback / Risk Areas

  • Repeated complaints about rude service department staff and poor customer service communication.
  • Reports of being charged or quoted then later told warranty covers repairs, and no loaner provided.
  • High price level and dissatisfaction with discounts and special offers.

Positive Feedback

No pros were cited in recent reviews; some reviewers recommend visiting alternative dealerships such as Schumacher Chevrolet on Northlake.

View full overview ›

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Doug B Ami

Lousy service spent more time trying to charge me to find out what was wrong with my truck

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AI Highlights
  • - I was charged for warranty service and no loaner was offered.
  • - Appointments were mishandled and staff wasted time.

Spend more time trying to figure out how to charge me money then to realize that it was all covered in the warranty and they werent gonna give me a loaner and they werent going to do this they werent gonna do that and all I wanted to do was to find out what does annoying my engine is making so I didnt buy the truck there is anything the matter when I first started to come there and now apparently Madison Beer blocking me and these two girls are in there are useless want to come in for setting up appointments or getting the appointment take me hero the first one he screwed up an appointment even make the second one spend more time are you love me about the cost anything else knows that Im going to Chevy prosperous and one listening fun at all

Loss:
$35
Cons:
  • Were horrible people

Preferred solution: Let the company propose a solution

User's recommendation: Go to a different dealership preferably Schumacher on Northlake they don’t blow you off they take care of their customers

View full review
Doug B Cjd

Lousy service people

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AI Highlights
  • - Weeks of miscommunication and weekend scheduling issues caused delays.
  • - Warranty unclear, charges noted, no loaner, and an appointment never set.

Lousy service people I was jerked around for over three weeks told different stories they couldnt do what they needed to do on a Saturday I had to come to next Saturday I come in the next Saturday they need to tell me that hope I have to come in on a Wednesday because they dont do that kind of work on the weekends I come in and off for that I come in a Wednesday and then they tell me oh just gonna be at charge just said Im under warranty well I dont know if you are is all she kept saying I said Im under warranty and I said just just want to say check out to find out what the noises and she spend more time trying to charge me then even trying to find out and then I said OK fine Ill leave it can you give me a loaner no I said I have to go to work no is and the other young black girl that was working there she lied and told me she set an appointment that then even trying to find out and then I said OK fine Ill leave it can you give me a loaner no I said I have to go to work no its all I got from the blonde in the service and the other young black girl that was working there she lied and told me she set an appointment that she didnt send obviously these two are jokes I feel bad theyre not representing NARA selves at all properly Chevy should be embarrassed of these two idiots

Pros:
  • Do know of any
Cons:
  • Ladies in the service dept

Preferred solution: Let the company propose a solution

User's recommendation: Go to Schumacher Chevrolet on Northlake

View full review

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