State: District Of Columbia City: Washington Clear all filters (9 of 586 reviews match)
filters
state:
city:
When our driver for Washington, DC to Detroit on December 22, 2015 at 5:15 am was delivering his announcements, he mentioned the cities a passenger would stop at if he/she were to switch busses in Maryland. That change-over bus would land in New York. I misunderstood...
Read more
I took the Greyhound/Peter Pan bus on 9/12/2015 at 7am from DC (Union Station) to NYC. My experience was horrible due to the unprofessionalism & very unpleasant attitude of the driver. He announced to two women in the back of the bus "it is too early for all that...
Read more
1.6
I didn't like
  • Lack of customer service
  • Rude bus driver
  • Unprofessional bus driver
#700647
Reply to reviews
I am utterly in shock how I have been treated with a simple matter with Greyhound. Since December I have been trying to get my money back from them for a refundable ticket. It has been confirmed by them over and over that I will be receiving my money back but it's over...
Read more
Anonymous

a.c i am also having trouble getting a refund. They told me they would refund the ticket. I finally ,3 months later get a letter saying i need to call with my visa # so they can...

M.W.

M.W. I have been waiting for a refund for 3 months. I too used the online using my mother\'s Greyhound Rewards for a ticket I was buying HER. Something went wrong with the process ...

I had a very poor experience recently with Greyhound Bus Services. On journey, which required travel of approximately 14 hours, I discovered how Greyhound employees treat their passengers......like dirt! Each driver treated everyone with such contempt and resentment....
Read more
Anonymous

Joe Bus was two hours late and the staff still treat you like ***

I purchased a ticket online bound for Hagerstown from DC. When I got to Baltimore to transfer. I was told that the bus no longer goes to Hagerstown. Why I wasn't told when I picked up my ticket is beyond me in DC. At 9 o'clock PM, I would have been stranded in...
Read more
greyhound left my bags at the atlanta terminal and that was after i seen them put them under the bus why would you take my bags back off the bus after you just loaded them on the bus i got on sheesh greyhound has bad customer service and bad baggage dept please fix...
Read more
My wife arrived Phoenix, Az. Greyhound Bus Terminal early on 9-2-11 for a 7:50am departure headed for Monroe,La. She was told by staff, that bus had a flat tire and would be late. Finally bus arrived terimal later that afternoon only to find out the tire still had to...
Read more
Anonymous

Jake I took a bus from Indiana to Alabama recently, and I can 100% agree that they are awful. Always take a plane, no matter how much more they may cost. If you\'re afraid of flyin...

I was traveling to a little town called Fayetteville, NC, for a job interview scheduled at the last minute. Since Megabus, my savior, only went up to Durham/Charlotte (in NC), I decided to transfer to the dreaded Greyhound at a cartain destination. 1. I booked my...
Read more
For all the people who are complaining about Greyhound's service, I know many people who take Greyhound on a regular basis and even had very many compliments about greyhound and their service. What you particular people have to understand is that many of you break...
Read more
Anonymous

A. Phillips \"Anonymous - Things Happen\", you\'re an obvious corporate shill! Long story short, On 06-SEP-10 @ 6P, I spent $66 on a one-way bus fare from Sacramento to Los Angeles, then ...

Anonymous

Shauna GREYHOUND BUS IS HORRIBLE. THEY TREATED ME LIKE *** EVEN WHEN I WAS NICE TO THEM AND EVERYTIME I CATCH IT MY BUS DOESNT LEAVE UNTIL HOURS AFTER ITS SCHEDULED. THE BUS DRIVER D...

Contact Greyhound

Headquarters Address:
Greyhound Lines, Inc.
P.O. Box 660362
Dallas, TX 75266-0362
Phone:
(214) 849-8966
More

Companies similar to Greyhound

Top Rated Products Manufactured by Greyhound

Recently Discussed Reviews