I been takeing grayhound buses for 5 years had other problems before but tried to deal with it always takeing piñatas for my grandkids before last night tried to board my bus bus driver told me to put on bottom wich i already knew. Baggage guy says cant take piñata has...Read more
We are on our way from Dallas to Houston and it is a horrible ride. No plug ins,rickety rattling old bus swerving all over interstate. Why this old bus is still in service I don't know. It is downright terrifying. Not only is driver going too fast but I am not happy...Read more
THE INSIDE TICKET AGENT COULDN'T APPLY THE ONLINE TICKET PRICE AND DIDN'T KNOW HOW, THERE WAS A SNOW STORM IN BOSTON, SO I HAD TO GO TO ANOTHER GREYHOUND AND THEY COULDN'T APPLY THE PRICE, I PURCHASED 3 TICKETS, ../(AT FULL PRICE) BECAUSE THE TICKET AGENT TOLD ME TO GO...Read more
Non Refundable Ticket Policy Review
by anonymous #994422
The flat out rigid non-refundable tickets, are grayhounds gold mine, I purchased $500. Worth Of bus fare.....due to my health, I was not able to make the trip....Grayhound has not offered me credit for future travel....keep sending me robot messages about..non-refundable fare.....i live on SSDI, $500. Is alot of money to this old lady....
Greyhound Bus Service Review
by anonymous #992426
I am running three hours late because our bus driver can't drive. I assume if they have the job the are able to to do it...Was I wrong!! WTF. Get your *** together...The world is full of competent people...Try hiring them!!!!!!!!
Greyhound Customer Care Review
by anonymous #986586
It doesn't cost anything to be courteous and nice. I've never experienced such rudeness in my life. I saw no professionalism at all. The employees talked to you as if they didn't need our business. I was sitting down and a employee was sweeping the floor and ran into my foot. She didn't say excuse me , I'm sorry or nothing. I will never use this transportation system again!
Greyhound Customer Care Review
by MiaRabkin #984578
If I could give this company negative stars I would. I booked the wrong date for my ticket and the website told me to call them to exchange them. They blatantly lied many times about exchanging tickets and bus locations and gave us wrong information. I will never ride on a Greyhound bus again! This company is a disgrace to humanity!!
I booked my ticket online and reviewed the route from fort worth, Texas to san diego, CA. I caught the 5:25am bus with the time of arrival in San Diego a little after 5pm. But, this wasnt the case. Ive been on 6 busses and I still have two to go and Im nowhere near San...Read more
My son boarded a bus at the Lawrence Kansas bus bench, where the driver a black female who is one of the rudest people alive kept my sons drivers license and no one can contact the bus driver and she did not report her mistake so my son was then hassled the whole trip...Read more
I will never ever use greyhound ever again. Purchased a ticket for my brother-in-law to come down to Reno from Roseburg Oregon. I really miss the bus because the bus was over six hours late. They didn't even post on the Internet it was behind schedule. He we ended up...Read more
On December 24th 2016, I went to purchase two greyhound tickets for my daughter (9) and myself. The agent ran my card twice saying it was declined both times. I went online a saw that greyhound deducted the amount from my Amex account and put it on hold. Upon showing...Read more
You are better off eating a *** sandwich,than to expect a decent experience riding grey hound. The drivers need a lesson in humility,customer service and human decency ... so does the management .They must practice being tool bag *** in front of the mirror. They are...Read more
Had Horrible snd terrible experience with Greyhound on 12/14/16. Bus was delayed for over 3 hours. I was suppose to be in New York from Pittsburgh to catch an international flight to London Heathrow. The bus that was suppose to arrive at 4 20am ended up getting to new...Read more
I really hate you motherfu***** with a passion! Because of you guys horrible customer service i missed a funeral! You guys aren't ***! I. The past 3 months i would try to get a ticket to see my relative because of near death I missed trips and you motherfu*****...Read more