REFUND?...........Dont ever expect one to come your way! The department has no idea what to do and I believed they have this endless loop so you NEVER want to get the refund. They have records of my calls and when I take the time to print and send off my unused ticket...Read more
I shipped an automobile sunroof assembly from Augusta Ga to New York with an estimated travel time of 3 days. The package never made it to New York and I have been fighting Greyhound for over 5 months now. Each time I get someone, which is hard to do, they want some...Read more
I didn't like
- Customer service
#920397 by anonymousReply to reviews
It is 10pm and my husband is in Topeka, KS waiting for a bus to Denver that should have arrived to pick him up at 2pm! He needs to show up for a job in Denver and we are sure now that he will lose this job! How can someone run a business in this manner? In addition...Read more
Short Review for October 01, 2016, Pc_bad_quality
by anonymous #928820
I dont know if the owner Greyhound is still alive, if i get him i will beat the *** of him. You *** *** keep *** your *** wifes. Dont open your eyes on what is happening to your baby *** company. Worst service ever in this entire universe. *** ***.
Greyhound Vehicle Driver Review
by anonymous #927192
Today their bus from San Fernando to SFO scheduled to leave at 6:20 arrived almost 3 hours late but no information provided by the greyhound. Also when we got at the bus station at San Fernando valley, the driver of bus # 86520 was so rude. I stepped into the bus to asked her if this was the right bus but she rudely said " get off the bus".
Greyhound Customer Care Review
by anonymous #923977
TOTAL *** CUSTOMER SERVICE NEVER WAS ABLE TO SPEAK TO A MANAGER FROM A REFUND THAT ORGINATED JULY 5TH IT IS NOT RESOLVED TO THIS DAY SEPT.22,20116 COMPLETE *** JOKE!!!!!!
Greyhound Bus Service Review
by anonymous #920436
Traveling on Greyhound Bus Orlando to Miami, bus # FL86501, left Orlando around 9:30AM, 9/17/16. Strong urine smell as soon we board the bus. Sitting in second row from a driver, bus smell very badly everywhere and through journey. Opened ventilation nub located over the seat, and urine smell coming out from ventilation. We suffer nausea trough entire trip, 3 hours. This is horrible experience.
greyhound bus lines have broken the company to other subsidiaries so you have problems fighting them on complaints and the only people you can talk to from there is customer service which is a joke.I went to Toronto and on the way back the bus left 20minutes late and...Read more
Took Greyhound bus from Washington DC Union station to Philadelphia. Waiting on line was confusing as the line (C) included 2 busses. We were not notified about this until the boarding started. Told to board the wrong bus and then were told to turn back. The staff was...Read more
On august 18 ,2016i bought a ticket for my son from moegantown to boston copley station,wish the bus did not get on time at 5:15ans pick up my son ,at 7:20 pm when my son got to baltimore town ,the bus driver first of all didnt help my son takw out the ticket whenva...Read more
I will never use greyhound again. I bought my son a ticket from salinas ca back to joplin mo for today. When he got to the salinas bus station it was closed so he couldnt print out his ticket. He has his id and confirmation number so the driver in salinas told him he...Read more
The Worst Experience ever Riding with Greyhoind.The Stations are Dirty and the Employees have attitudes as it seems they are over worked . The bus schdules are all fouled up express isnt express and 1 transfer becomes 3or more. If your planning to travel Greyhound Dont...Read more
I have it on good authority that the manger at the Tampa greyhound is racist. I know a former employee and he was telling me about how he would only help women and whites and Spanish customers. If I am lying see how many agents are trying to find another job or are...Read more
On thursday, august 11, 2016, everything was alright until kalmanzoo from detroit ride after the switched to a new bus driver to chicago to memphis, tennessee. He was a puggy brown skined african american male between 30' and early 40's. He had the most unprofessional,...Read more