Package bus bill number details for prepaid package

I did not receive the shipping number label and there was confusion around the drop off time. Had to reschedule on the spot. Customer service on the phone and in the station were both very helpful. The issue was resolved fairly quickly.

User's recommendation: Double check by phone ahead of time that drop off time is accurate. Print label if you can.

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ID
#2002561 Review #2002561 is a subjective opinion of poster.
Service
Greyhound Package Express Customer Care

Refused to do refund for military

Greyhound sent me to my home city bus station from phone reps who know nothing stood in a three hour line to be told by the bus rep that they do not do refunds at the bus stations and gave me some wacky number to call ended having to have my bank dispute charges to get a refund and im military and got no respect thank god i was not on transfer leave or orders. Do not use greyhound especially if your military really they hate people in general. Just fly at least there you know they can get you where you need to be and wont fraud keep your money will never use greyhound again and do yourself the same. Very bad experience and especially if military save yourself the headache try Delta airlines they love military.
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ID
#1052026 Review #1052026 is a subjective opinion of poster.
Service
Greyhound Package Express Customer Care
Reason of review
Return, Exchange or Cancellation Policy

About

Greyhound Package Express Terms of Service
To read more: http://www.shipgreyhound.com/e/Pages/PackageTandC.aspx
Greyhound Package Express Privacy Policy
As an online consumer, The Client of Greyhound Package Express are entitled to The User's personal privacy. With that in mind, Greyhound Lines, Inc. has adopted a statement that explains and confirms Greyhound Package Express's' commitment to provide The User with a variety of online shipping services while maintaining The User's personal privacy. Please note that this statement is subject to change at any time, with or without notice. Every effort will be made to keep it updated to reflect Company's current policies. This code is used to communicate between The Customer's Internet service provider and the World Wide Web. The IP address does not identify The Client of Greyhound Package Express individually. Greyhound logs inbound IP addresses to administer Greyhound Package Express's' web site and to compile aggregate information on site traffic for internal use. Online TransactionsWe collect and store information about every package Greyhound Package Express handle so that Website can effectively provide the package delivery services demanded by Company's customers.
To read more: http://www.shipgreyhound.com/e/Pages/PrivacyPolicy.aspx
Top Greyhound Package Express Services

Automotive Sunroof Transportation Service, Customer Care

Related Companies

FirstGroup, Greyhound, BoltBus, Peter Pan Bus Lines, First Transit

Summary

Greyhound Package Express offers a wide selection of shipment solutions. The company was founded in 2013. Its headquarters is based in Dallas, Texas, United States. Greyhound Package Express serves individuals, businesses, and corporations. The company offers Standard, Priority, and Direct Drive packages. It also provides holiday delivery, weekend delivery and delivery confirmation. Greyhound Package Express delivers throughout the continental United States. All deliveries are to the curb of the delivery address. The company offers online tool to track the shipment. There are discounts for students, military and veterans. Customer assistance is provided by email and by phone. It is possible to pay Greyhound Package Express online on the company website.

Greyhound Package Express reviews and complaints

Greyhound Package Express is ranked 28 out of 1417 in Transportation and Logistics category

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