Still waiting for a refund

Have they ever given a refund? I ordered 3 months supply and they obviously didn't work, asked for a refund but didn't get it. Asked numerous times. The grey defence Xtreme 2.0 is garbage. They have zero testimonials, if they did they would all be negative. How is this company still in business. The rubbish doesn't work. There is absolutely no scientific proof that catalase works. The company is just an absolute scam. There are no grey hair cures and they are just praying on the desperate. Save your money, if you want to try a catalase enzyme then you can try a lot cheaper version.
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1 comment
#1022304

I have to agree with the comment that this product does not work. Further, why are they still in business?

Rather than give you a refund, they offer you a store credit...LOL.

Why would you want a store credit for a product that didn't work the firs time? Scam, scam, scam for sure.

ID
#618915 Review #618915 is a subjective opinion of poster.
Location
London, England
Reason of review
Bad quality
Loss
$200
Preferred solution
Full refund
New Reviewer

GreyDefence guarantee is a scam

I ordered grey defence xtreme 1.0 in march 2013. Three weeks later I received them. There was no proper seal, they stunk and capsules were all squashed up and looked like they were made in someone's kitchen. I was assured they might be ugly but they work and offered a money back guarantee of 6 months. I saw no effect at all. I was told I needed to use them for 6 months minimum . Xtreme 2.0 was being released so I ordered 3 more. In the meantime they sent a ration bottle of the previous rubbish. I ordered another bottle just so I could try for 6 months but none available. Before 6 months was up I cancelled the order since they still hadn't released Xtreme 2.0 and asked for refunds. They only refunded me for the cancelled orders but didn't want to know about the actual order. They never respond with in 24 hours as they say they would and their live chat is never manned. They stopped replying to my emails and told me they had refunded me. Their idea of a refund is cancelling my 2 orders. They have so many hidden terms and conditions. 1. You need to request an RMA, I never got one 2. You need to return your invoice with bar codes, I never had one 3. You have 10 days to return empty bottles 4. Must include copy of email RMA When I asked for refund they said there is a 30 day accounting period They also asked me to email them bar codes?! Any excuse to get around refunding The products don't work and they have absolutely zero integrity Avoid at all costs Grey Defence is the worst
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ID
#456816 Review #456816 is a subjective opinion of poster.
Location
Newport, Wales
Loss
$189

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