map-marker Statesville, North Carolina

Awful service

I brought my 2006 Ram 2500 in for repair after stalling out, after a $1200 bill for repairs, they said my fuel line disconnected and repaired. I brought my truck home and it died again 2 days later, leaking fuel from top of tank. I looked closely at the repair and found they connected the fuel line using a zip tie. When I called and spoke to their manager they said they would repair but tow the vehicle at my own expense. I live in Northern AZ and the repair shop was 70 plus miles away. They said they could do nothing for me.. These are thieves, stay away from their shop.
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map-marker Phoenix, Arizona

Greulich's dishonest Practices

Updated by user Sep 23, 2011

After posting this, I was contacted BY Greulich\'s Corporate office and reimbursed by Greulich\'s for the price of the battery. They made a great goodwill gesture. Thanks so much

Original review Sep 22, 2011
On August 28, 2009, I had a new battery installed by Greulich's Repair shop in Chandler, AZ. I paid for the top of line Interstate Battery with a 30 month free replacement. After 25 months the battery failed. When I went to get a replacement I found that Greulich's of Chandler, AZ installed the cheapest battery that Interstate sells. The battery they installed only had an 18 month free replacement. When I went back to Greulich's of Chandler, Doug's response was " you can not prove that that was the battery we installed". BEWARE DISHONEST REPAIR SHOP!!!!
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