Update by user Sep 23, 2011
After posting this, I was contacted BY Greulich\'s Corporate office and reimbursed by Greulich\'s for the price of the battery. They made a great goodwill gesture. Thanks so much
Original review posted by user Sep 22, 2011
On August 28, 2009, I had a new battery installed by Greulich's Repair shop in Chandler, AZ. I paid for the top of line Interstate Battery with a 30 month free replacement. After 25 months the battery failed. When I went to get a replacement I found that Greulich's of Chandler, AZ installed the cheapest battery that Interstate sells. The battery they installed only had an 18 month free replacement. When I went back to Greulich's of Chandler, Doug's response was " you can not prove that that was the battery we installed". BEWARE DISHONEST REPAIR SHOP!!!!