Gretsch

I had my garage guitar out of the show this is about 4 years ago somebody actually took my penguin armrest off the guitar at a show during our break so I've been having this beautiful white Gretch of mine that I love so much missing that gold piece of hardware for the longest time and I feel so uncomfortable trying to play it without it now and I can't find this part anywhere from my guitar to buy to purchase anything and I own the guitar but I can't get the part that goes on it this is what I'm trying to find and I said hopefully I'll just go to Gretch themselves and this is me saying what's going on and obviously asking if I can purchase the part from you to replace it cuz I can't find it anywhere and I want to be able to play my baby .

Gretsch G9221 Made in China Bobtail guitar
I ordered this expensive guitar at a certified retailer, I would never imagine it would come with so much defects that I would regret every cent! The sound is as great as expected, though, is not worth the disappointment.
This Stainless Steel guitar, was too heavy in comparison with another which the last year I had a chance to try in the same store.

Strange noises come from defective frets, which had warranty, at least they told me at costumer support, though, my guitar was NEVER TAKEN to fix the problem. The major issue was when I look at the interior of my brand new guitar and I found out that the Stainless Steel guitar was completely rusty!!! Obviously this new guitar was something that someone returned before. At Gretsch/Fender support, they replied like it was my fault, even though it was a guitar that was supposedly new!

They were like: «you purchased it, now it´s your problem», and sending me from one to another only trying to get rid of me. After some more emails of me insisting so they take my guitar to fix, they sent me to Fender Iberica, where the answer I got was that they give no warranty on plated surfaces, even on a new guitar. I tried to contact Gretsch support again and they NEVER ANSWERED ANYMORE. The cost of the repair was almost 100 to fix a guitar that I have just purchased NEW.

I collect musical instruments. I had plans for some more Gretsch guitars and a drum set, but I completely changed my mind. I still can´t believe that this could happen with such a major brand.

There is no way I can trust in these two brands anymore!! This may happen to anyone, I think twice before buying anything from Gretsch/Fender.