Bed service

i have visited Gregorys Cafe today at 8th Avenue between 36th and 37th Street New York City. the guy behind the counter had a pink eye (very very contagious and should not serve food/drinks I got a Banana and chocolate chip muffin when i asked the person behind the counter to change my muffin because it looks burned, he made a face told me its not burned when i did asked again he did change it came into my office and tried the muffin it was burned the taste was horrible, i do buy there coffee often and never experienced this service
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#4178272 Review #4178272 is a subjective opinion of poster.
Location
New York, New York

Poor Service

1.9
Have not heard from Gregory's regarding my complaint. This company is difficult to communicate with in person. no phone number, etc. Very frustrating - I couldn't even talk to someone about my experiences with them.

User's recommendation: Don't go to Gregory's in DC. They are unorganized and the workers were not able to answer simple questions. Beware, they didn't have what was on the menu board at two locations. They are not flexible with promotions. Extremely poor customer service.

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#3781471 Review #3781471 is a subjective opinion of poster.
Location
Alexandria, Virginia

Customer service complaint

3.4
Have been a steady, every weekday customer at FIDI, purchasing 2 cups of 16oz lattes since September. This morning as I walked in to get the coffees I had called in, a young black lady with long braids with reddish color running through them, said very rudely, the line is back here. I said I called in an order. She then said snippily go back there. As I was leaving, I told her she was being very rude and she said goodbye. I asked for her manager and she again said Goodbye. This is unacceptable behavior. What will be done about this?
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#3106841 Review #3106841 is a subjective opinion of poster.
Location
Valley Stream, New York

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