New Reviewer

Most horrible customer service and poor quality prodicts

I purchased a cordless hedge trimmer. It stopped working after one use. Calling them is a 5 hour affair at the minimum. Writing them through their website is useless, there is no response. I finally spoke with an agent, they sent me a replacement charger. It did not solve the problem. I bought a new $80.00 battery. Also did not solve the

User's recommendation: Never buy.

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ID
#2558840 Review #2558840 is a subjective opinion of poster.
Pros
  • Cordless
Cons
  • Customer service
Loss
$500
Preferred solution
Let the company propose a solution

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