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Faulty installation

1.5
This business does not stand by their work. Had vinyl flooring put in through out the house. One of our toilets has now been leaking under the flooring and they will not come out to fix it. The new owners are very rude and told me that the warranty for installation has expired. I was told when we got the install that they would guarantee there work for 2 years. The contract says nothing about warranty's concerning installation or product. We were told that the flooring we purchased was guaranteed for 17 years. We paid a lot to up-grade to this flooring. Now we are stuck with a toilet we can't use.

User's recommendation: Find anothe Company to buy your flooring.

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1 comment
#2034770

I agree!

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ID
#2629902 Review #2629902 is a subjective opinion of poster.
Location
Greenville, Texas
Cons
  • Does not stand by their work
Preferred solution
Rectify the problem.

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