Alfred M Xxt

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Non showing up on appointments

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Three months ago I booked an appointment with this company between 10am and 2 pm, never showed up, called and the apologized, so I book another, same thing no showing. Called again, apologies were given, but no show, didnt lose money, I lost however, time of waiting for a technician to show. It gets annoying for waiting and unable to do anything until technicians show.
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Cons:
  • Unreliable

Preferred solution: Apology

User's recommendation: Book someone else, very unreliable ompany, you will waste your time waiting

Anonymous
map-marker Las Vegas, Nevada

Fake Review

Thank you for the review. We are very confident this is not from an actual customer. Our customers can call the office and have any concern handled. We offer 100% satisfaction guarantee and every customer has a direct line to ownership and management if they do actually have a challenge. We handle all concerns real time, no waiting. We are in good standing with the state contractor’s board and the BBB. We support local charities and also support the seniors in the areas we serve through our Greenstar Cares and Greenstar Senior Rewards programs. We take customer satisfaction as our top priority. Please contact our office and we will gladly refund your money, take care of any challenge you have, and a give you an additional $1000.00 for any inconvenience you may have suffered if you provide proof of actual service.
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Anonymous
map-marker Las Vegas, Nevada

Complete Ripoff

I had called the Green Star plumbing services, Las vegas to attach a valve with extension to a toilet in my house and they charged $250. I later learned that the cost of that job would not have been more than $100 had I called another plumber. The plumber also charged me another $250 for a $50 worth of job to check the water inlet pipe to my washing machine. There was essentially nothing wrong, and no repair or replacement was required. I will never again call Green Star for any job in my house.
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Loss:
$300
Pros:
  • Promptness of service
Cons:
  • Scamming
  • Price was exorbitant
Reason of review:
Pricing issue

Preferred solution: Let the company propose a solution

1 comment
Asiyah Jct

Anonymous,

Please feel free to contact me to discuss your concerns with the service at your home and the cost associated with the repairs. I would really like to resolve this for you.

Thank you.

you will find the phone number on the bottom right of your invoice.

Thomasena Ltz
map-marker Las Vegas, Nevada

Greenstar Home Services ripped me off and stole my money

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Our air conditioner unit stopped blowing into the house this past week. We called up green star home services and decided to give them a shot. When the repairmen showed up he went straight into our attic. He was up their for only around 40 minutes and he tool pictures of the unit. He told us the coil needed to be replaced and we quickly asked him if maybe he only needed to clean it. He told us that the cost of replacing the coil would be prohibitive and we would be better off just getting a new unit all together. I wanted to get a 2nd opinion since this could end up being very expensive. We called up a second company that I will not name and they sent someone over the next day. The second company told us he could clean the coil and worse case we could replace it for under $500. This is way less than greenstar home services quoted us for a new unit. We lucked out with just getting a cleaning which cost us under $200. If you want to get ripped off then call greenstar home services since they only care about new sales. Stay away from this *** company.
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Loss:
$500
Cons:
  • Scammers
  • Dishonesty
  • Scamming
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

1 comment
Guest

Thank you for the review. We are very confident this is not from an actual customer.

Our customers can call the office and have any concern handled. We offer 100% satisfaction guarantee and every customer has a direct line to ownership and management if they do actually have a challenge. We handle all concerns real time, no waiting. We are in good standing with the state contractor’s board and the BBB.

We support local charities and also support the seniors in the areas we serve through our Greenstar Cares and Greenstar Senior Rewards programs. We take customer satisfaction as our top priority.

Please contact our office and we will gladly refund your money, take care of any challenge you have, and a give you an additional $1000.00 for any inconvenience you may have suffered if you provide proof of actual service.

Marriah Jri
map-marker Las Vegas, Nevada

Jeremy Prevost - GreenStar Home Services - Las Vegas - California

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Extremely dishonest company who is only out for profit. They ripped me off by quoting me one price then charging me another. The work they did was terrible and not worth the extortionist amount they charged me. The CEO is one of the most dishonest individuals I have ever met in my life. The only thing that comes out of his mouth are lies and he should not be allowed to run a company. If he spent more time worrying about his customers than the amount in his bank account I might have a working system. Do not trust anyone from Greenstar Home Services in Las Vegas. You have been warned.
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Cons:
  • Scammers
  • Dishonesty
  • Crooks
Reason of review:
Poor customer service
3 comments
Guest

NOTICE: In accordance with Pissed Consumer protocol, we seek to obtain the author's identity with respect to this posting. We initiating legal proceedings to obtain a subpoena that was recently served upon Pissed Consumer.

The legal matter was filed in District Court, Clark County, Nevada as Case No.: A-15-72****-C in Department IV.

The address for the District Court is 200 Lewis Avenue, Las Vegas, Nevada 89155. The telephone number for the District Court is 702-671-****.

Guest

NOTICE: In accordance with Pissed Consumer protocol, we seek to obtain the author's identity with respect to this posting. We initiating legal proceedings to obtain a subpoena that was recently served upon Pissed Consumer.

The legal matter was filed in District Court, Clark County, Nevada as Case No.: A-15-72****-C in Department IV.

The address for the District Court is 200 Lewis Avenue, Las Vegas, Nevada 89155. The telephone number for the District Court is 702-671-****.

UNIQUEIDNUMBER2015!@#$%^

Guest

Greenstar Home Services Response

Thank you for the review. We are very confident this is not from an actual customer.

Our customers can call the office and have any concern handled. We offer 100% satisfaction guarantee and every customer has a direct line to ownership and management if they do actually have a challenge. We handle all concerns real time, no waiting. We are in good standing with the state contractor’s board and the BBB.

We support local charities and also support the seniors in the areas we serve through our Greenstar Cares and Greenstar Senior Rewards programs. We take customer satisfaction as our top priority.

Please contact our office and we will gladly refund your money, take care of any challenge you have, and a give you an additional $1000.00 for any inconvenience you may have suffered if you provide proof of actual service.

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