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Bait and Switch

Greens Toyota - Bait and Switch
Green's Toyota 630 E New Circle Rd. Lexington, KY 40505 2004 Nissan 350Z advertised as "Automatic Transmission", but was a manual transmission. A screen shot of the FB Messenger shows AUTOMATIC TRANSMISSION Have you heard the old saying "If it looks like a skunk and smells like a skunk, it is a skunk". This best describes my experience with Green's Toyota of Lexington, KY on Wednesday, June 27. I began communicating with Fabian, Sales Rep, regarding a 2004 Nissan 350Z last Saturday, June 23. After various FB Messages, we agreed my wife and I would drive the 117 miles from Elizabethtown, KY to Lexington to visit Green's Toyota, Fabian and the Nissan 350Z. As scheduled, we kept our appointment and arrived at Green's Toyota shortly before 2:00 ET on Wednesday. 1. The car was displayed in a showroom. I would have thought Fabian, or any experienced salesperson for that matter, would think a customer driving 117 miles one way would want to test drive the vehicle, but apparently that was not the case! 2. More importantly, the car was advertised to be an "Automatic Transmission". When I sat in the driver's seat, it looked at the gear shift which read 1 through 6 + R. I did not want nor did was the 350Z advertised in FB Marketplace as a manual transmission. Of course in Fabian's mind as well as another salesperson overhearing the conversation said that I had not read the FB Marketplace advertisement correctly. Since I saved the post, I took a screenshot and added it to Fabian's and my FB Messenger conversation as we returned to Elizabethtown. I will permit you to be the judge ... who made the error based on the attached screenshot? I have not heard from Fabian nor Green's Toyota of Lexington after sending a screen shot of the original post. After failing to convince me it was my error, Fabian asked me if I would be interested in a Lexus. Please keep in mind, the Nissan 350Z was priced at $12,988. When I asked the price of the proposed Lexus, Fabian said $30,000. Bait and Switch: the action (generally illegal) of advertising goods which are an apparent bargain, with the intention of substituting inferior or more expensive goods.
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#1309821 Review #1309821 is a subjective opinion of poster.
Lexington, Kentucky
  • Illegal advertising practices
Reason of review
Not as described/ advertised
Preferred solution
Full refund

Toyota Camrys burn oil--Toyota will not fix

I purchased a brand new 2009 Toyota Camry in July 2009 along with the extended 5 yr/100,000 mile warranty. At 80,000 miles my Camry started burning all the oil before the 5000 mile oil changes. I am diligent about keeping up oil changes and maintenance and did all of them with Greens Toyota in Lexington, KY where I bought the vehicle. They told me it was "normal" for the car to burn 1.1 quarts per each 600 miles and that it is in their manual, so they don't have to do anything about it. I wasn't aware of this when I bought the car that burning oil was normal--I told the Toyota manager that a Mack truck doesn't burn that much, and he agreed. Now I have to keep putting oil in it between oil changes or it will burn up the motor. Toyota should tell people that their cars burn oil--which of course if they did, no one would buy them. The warranty isn't worth the paper it is written on. I also contacted the main corporation customer service, and was told the same thing.
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#301075 Review #301075 is a subjective opinion of poster.
Salyersville, Kentucky

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