Patricia H Svo

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| map-marker Lexington-Fayette, Kentucky

Sold a car with slow leaking tire

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Buying cars as a woman is a crap shoot to begin with. I was herded towards a car the exact opposite of the color I wanted. But it was an upgrade. The problem started the first night. A low air pressure warning light came on. Had to pay $2 to fill left front tire. I am disabled with joint pain issues. Doing this twice a week for nearly a year has brought me to Pissed Costumer! I can't afford to fix the tire or replace it. I think they knew it had this issue. I'm feeling stranded because I never know when the tire will be low. Who knows how much I've spent filling it up!
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Preferred solution: Full refund

User's recommendation: Be careful

map-marker Lexington, Kentucky

Purchased car they wanted me to. Tire loses air on cold nights. No money to purchase tire now!

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Lone woman buying a car. Car note too high. Too tired to argue any longer. First cold night tire loses air. Have to top air off EVERY TIME I DRIVE! Put all money saved on car. Tire completely flat less than a year after purchase. Now check engine light on! Sold as is. Disabled income. Expected at least a year with repairs.
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User's recommendation: Don't go alone!

Charles B Qkb
map-marker Lexington, Kentucky

Bait and Switch

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Greens Toyota - Bait and Switch
Green's Toyota 630 E New Circle Rd. Lexington, KY 40505 2004 Nissan 350Z advertised as "Automatic Transmission", but was a manual transmission. A screen shot of the FB Messenger shows AUTOMATIC TRANSMISSION Have you heard the old saying "If it looks like a skunk and smells like a skunk, it is a skunk". This best describes my experience with Green's Toyota of Lexington, KY on Wednesday, June 27. I began communicating with Fabian, Sales Rep, regarding a 2004 Nissan 350Z last Saturday, June 23. After various FB Messages, we agreed my wife and I would drive the 117 miles from Elizabethtown, KY to Lexington to visit Green's Toyota, Fabian and the Nissan 350Z. As scheduled, we kept our appointment and arrived at Green's Toyota shortly before 2:00 ET on Wednesday. 1. The car was displayed in a showroom. I would have thought Fabian, or any experienced salesperson for that matter, would think a customer driving 117 miles one way would want to test drive the vehicle, but apparently that was not the case! 2. More importantly, the car was advertised to be an "Automatic Transmission". When I sat in the driver's seat, it looked at the gear shift which read 1 through 6 + R. I did not want nor did was the 350Z advertised in FB Marketplace as a manual transmission. Of course in Fabian's mind as well as another salesperson overhearing the conversation said that I had not read the FB Marketplace advertisement correctly. Since I saved the post, I took a screenshot and added it to Fabian's and my FB Messenger conversation as we returned to Elizabethtown. I will permit you to be the judge ... who made the error based on the attached screenshot? I have not heard from Fabian nor Green's Toyota of Lexington after sending a screen shot of the original post. After failing to convince me it was my error, Fabian asked me if I would be interested in a Lexus. Please keep in mind, the Nissan 350Z was priced at $12,988. When I asked the price of the proposed Lexus, Fabian said $30,000. Bait and Switch: the action (generally illegal) of advertising goods which are an apparent bargain, with the intention of substituting inferior or more expensive goods.
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  • Illegal advertising practices
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

map-marker Salyersville, Kentucky

Toyota Camrys burn oil--Toyota will not fix

I purchased a brand new 2009 Toyota Camry in July 2009 along with the extended 5 yr/100,000 mile warranty. At 80,000 miles my Camry started burning all the oil before the 5000 mile oil changes. I am diligent about keeping up oil changes and maintenance and did all of them with Greens Toyota in Lexington, KY where I bought the vehicle. They told me it was "normal" for the car to burn 1.1 quarts per each 600 miles and that it is in their manual, so they don't have to do anything about it. I wasn't aware of this when I bought the car that burning oil was normal--I told the Toyota manager that a Mack truck doesn't burn that much, and he agreed. Now I have to keep putting oil in it between oil changes or it will burn up the motor. Toyota should tell people that their cars burn oil--which of course if they did, no one would buy them. The warranty isn't worth the paper it is written on. I also contacted the main corporation customer service, and was told the same thing.
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