John D Ctc

Robbing citizens blind

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How can this power company get away from charging extra money than suppose to when some of us do not use a central heat and air unit? I paid $20 on my pre-paid bill and the very next day my account was down to $5! How is that possible? When calling in to ask about that incident, only answer I got was......."We base it on how cold or hot it is outside", are you joking? These people can con us because they are the only place around here unfortunately!
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Loss:
$100
Pros:
  • Having power in your home
Cons:
  • Overcharges and rude customer service

Preferred solution: checking records from last year to this year and refund everyone that was overcharged and monitor the whole business on a daily basis

User's recommendation: Get a generator

1 comment
Guest

We have had the same exact issue! Within 4 days we have forked out $100 and to be told it depends on the temperature outside!!!

Beyond ridiculous. Our residents from before never ripped anyone off.

Anonymous
map-marker Greeneville, Tennessee

Beware of Todd A McCormick electrician Greeneville, Tn

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One day, someone knocked down some electrical lines. Greeneville Light and Power advises me to make sure that whomever does the work shows me a current license. When McCormick came onto the property (parked on my front lawn) I asked for his photo license. He shows me a card with no photo that expired and gives me this look of disdain implying how dare you ask for my license. So he and his buddy walk onto the property anyway. I had to scream at them to get off the property. So my advice is to be very careful of anyone in Greeneville, Tn I would stay away from anyone in Greeneville, and look in Johnson City. There is a better chance that you may find someone who is professional and will treat you with respect.
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Cons:
  • Childish
  • Bigoted
Reason of review:
Disrespectful, petty, rude

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