Anonymous
map-marker Melbourne, Victoria

Customer service

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Needed a new manual for my pro tuner Refused to send me one The company sucks There tuner is way over priced Terrible company Not one video instruction on installation Terrible greensource
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User's recommendation: Don't buy better companies

Pete M Ptr
map-marker Redondo Beach, California

Where did Greensource go?

Three years ago I bought a Greensource HHO Prokit. I am finally getting some serious time to install the kit and cannot get support from the manufacturer. Their site is down and no response from info@***.ca . Anyone know what happened to them? I have not installed the kit as yet and was looking for support on some key issues. Has anyone else had the same or worse issues with this kit? Has anyone else been able to get info on this kit? I see some unhappy folks here and I guess you can add me to the list of the pissed. I am rambling now to meet the min 100 words to post this... If the company has re surfaced does anyone know the new name? Where they are located and if in fact it's the same people.
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Loss:
$550
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Anonymous

ProTuner

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ProTuner not working. P0107 code. Please call.
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Reason of review:
Damaged or defective
Seccheus P

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Verified Reviewer

ProTuner

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Product does not work correctly. Company will not answer the phone or return my calls.
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Reason of review:
Bad quality
Anonymous

Green Source HHO

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I also had a bad experience with these people who will sell you on how good their customer service is. Here is the their response when my Pro Tuner stopped working after 3 weeks!!! Dan It's got damaged there somehow. Without seeing it, it's either a port on the MCU or the display itself. Neither are pretty to change. To save time and money and no guarantee of repair when it lands here, i suggest you are better to get a replacement at 30% off. We do our best to help our customers through mishaps. thank you rob This is their great solution, sell you a product that doesn't work so they can keep selling you ***. Buyers Beware there are better units out there and they stand behind their product.
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Loss:
$285
Pros:
  • Thought of the product working
Cons:
  • Product not working and their bad customer service
Reason of review:
Poor customer service

Preferred solution: How about replacing the defective Pro Tuner with another one!!!

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