Aycen Dpw
map-marker Saint Charles, Missouri

Fence Post Hit but Green RX refuses to pay for damage

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Green RX Inc - Fence Post Hit but Green RX refuses to pay for damage
Green RX hit the corner fence post putting 1.5 foot black marks and cuts into the vinyl. They refuse to pay for its replacement. They also mowed a green giant tree on a lot they are not supposed to be cutting at all.
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User's recommendation: Pick a different lawn mowing service if you don't want your property damaged.

Eddie L Zzt
map-marker Saint Charles, Missouri

Poorly Treated by Green RX

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When I signed on with Green RX, I let them know that I needed my yard seeded in September because of landscaping work being done and no green on my lawn. When I called in early September to remind them.

Green RX let me know I would hear from someone soon. They did not call me until October 18, 2021. I let them know that it was too late in the year to seed and wanted a refund. They said they would put a check in the mail today.

I never received it. When I called the company, they were very rude. It was then, that I asked for a refund on all services not rendered. I never received a refund.

Once I filed a complaint with the BBB, I did receive a refund, but the owner of the company used offensive language over the phone and in person.

I would not recommend this company to anyone. You can see my complaint on the BBB - Complaint Number 1604****.

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Pros:
  • Good products
Cons:
  • Poor and offensive customer service

Preferred solution: Apology

User's recommendation: Do no do business with Green RX but if they do, do not pay in full do monthly payments.

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