Green Motion - robbery and fraud
Good afternoon, 02/17/2018 in Ljubljana (Slovenia) I took a car for rent for a week Peugeot 308 Estate in your company "Green motion" . I used the car neatly and there was no damage on it. When I gave the car, on the roof of the manager found (without me) a few scratches, without damaging the primer (attaching photo). Such scratches are polished. I will not argue about when and by whom the scratches were made and ready to pay for minor repairs, but the price in the calculation was 700 euros. I live in an expensive country and I know what repairs can be done for this money. In my opinion, this is robbery and fraud. You do not value your reputation, and you kill your business with your own hands. Next time I will not rent a car and warn my friends about how they can be deceived. I will also be helped by the Internet to tell about this incident. On the service Car-Scanner I will also leave a review about your company. I hope, that my work will reduce the number of clients of your company.
Green Motion Slovenia Peugeot Car Rental
Reason of review
Damaged or defective
We (me and my wife) rented a car from Green motion in Slovenia in November. We spent half of our holiday in Julian Alps and the other half at the coast. When we were in Alps (it was a second day of our stay) the snow started falling... lots of snow... like 20 cm... we wanted to drive to the lake to take some pictures and when we were turning left on the crossroad the car skidded to the middle of the crossroad! Fortunately no car was coming that time. We thought there is no point to drive in that conditions so we decided to go back to our hotel.... we could't..... the car was skidding on the road, we stacked... someone helped us to push a car to a side of the road where we had to leave the car.... than we realized we had a summer tyres.... they gave us a car with summer tyres in November... we did not expect that. We have rented a car in many countries and every company gave us a care with winter tyres at the time of the year when you can expect low temperatures (even in May in Norway we got a car with winter tyres). When we called them to complain about that all we could hear was a laugh in the background and words 'what can I do'. Disgusting customer service. they care about every dent on their car and they don't care about their customers' safety!!!! Awful!
Green Motion Slovenia Car Rental
- Vehicle was good
- Lack of responsibility
- Customer treatment
Reason of review
Poor customer service
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