Difficult to contact the office

Hi, when I return the car late , there was no issue at all . But the costumer service is really bad
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1 comment
#1721309

Called complaints department as the clerk suggested. Press option 8 for complaints and your call will be dropped!

This company has been banned by Car rental comparison sights, exposed in the Sun and Guardian and I am not stopping there.

Lawyers, Police, Consumer watchdog.! All of it!

ID
#1595355 Review #1595355 is a subjective opinion of poster.
Location
Prague, Hlavni Mesto Praha

Green Motion Scammers

Tried to rent a green motion car through Ryanair at Prague airport two days ago for pickup at 17:00. Arrived at 18:30, assuming that they would be open as Prague is an international airport. But unlike all the other car rentals, their office was closed since 18:00. A sign said that the office opens again at 8;00 next morning. Came back the next morning at 8:00, office was still closed. Called them at 8:30, a person arrived but only to tell me that I need to pay an additional €40 for late pickup. I refused and rented a car at Budget where I rented many times before without ever having any issues. Please be very careful with Green motion, they have no intend whatsoever to render a good service. Instead they try to scam you and then charge you for it.
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ID
#1107389 Review #1107389 is a subjective opinion of poster.
Service
Green Motion Czech Republic Customer Care
Reason of review
Poor customer service

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