Skip to content
Green Mill Jazz

Green Mill Jazz Reviews

greenmilljazz.com
What is your customer experience with Green Mill Jazz?

Green Mill Jazz Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating based on 1 review; consumers are mostly dissatisfied and recent recommendation was "Avoid at all costs". Reviews mention alleged discrimination, poor management, rude staff, and a high price level.

Positive Feedback

Patrons note the jazz atmosphere and historical Al Capone connection as highlights of the venue in Green Mill Jazz reviews.

Negative Feedback / Risk Areas

  • Recurring complaints about customer service and rude management; Green Mill Jazz customer complaints cite alleged discriminatory treatment.
  • High prices and requests for refunds after unsatisfactory experiences were reported.

Key Takeaways for Future Customers

  • Expect strong jazz ambiance but be aware of reported service and management issues when reading Green Mill Jazz reviews.
  • Check refund options and raise customer service concerns promptly if problems arise.
View full overview ›

Media from reviews

Green Mill Jazz - Profoundly Disheartening Experience at The Green Mill
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Natalia M Xlf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

Profoundly Disheartening Experience at The Green Mill

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Racial profiling and discriminatory staff treatment.
  • - Manager-hostess harassed us.
  • - Owner dismissed concerns; refused refund for cover & drinks.
Green Mill Jazz - Profoundly Disheartening Experience at The Green Mill

I recently had an incredibly disheartening experience at The Green Mill, Chicago which left me deeply troubled by the blatant racial profiling and discriminatory behavior I encountered. My visit to this establishment was marred by a series of incidents that I believe warrant a serious examination of their practices.

From the moment I walked in, I couldn't shake the feeling that I was being singled out based on my race.

The hosts and doorman accused me of being "too loud," a claim that was entirely unfounded and inconsistent with the treatment of other Caucasian patrons who were not subjected to such scrutiny. It was clear that I was being unfairly targeted.

The situation escalated when we were harassed at our table by the hostess, who, shockingly, turned out to be the manager. She not only displayed an overtly biased attitude but also kept eavesdropping on our group's conversation and heckling us each time she walked by. This intrusive behavior only exacerbated the discomfort we were experiencing.

In an attempt to seek resolution, I took it upon myself to find out who the owner was and discovered that he was on the premises.

It was baffling that no one had mentioned his presence earlier. However, when I politely approached the owner, google his name, to discuss our concerns, he immediately shut me down without allowing me to speak. He declared that he would side with his hostess, regardless of the evidence to the contrary. What followed was a shocking tirade of insults and beratement directed towards me and my group.

This type of behavior is absolutely unacceptable.

Furthermore, I would like to request a refund for the $30 cover charge and the cost of the drinks purchased during our visit. Paying for such an unpleasant experience is deeply unsatisfying, and it would be a small gesture of goodwill on the part of The Green Mill to acknowledge the grievances we've endured.

To add to this troubling ordeal, after we left the establishment, the doorman made a comment that Al Capone would have "taken care of" loud people like us, which I interpreted as a veiled threat. This kind of behavior is completely unacceptable and adds to the overall sense of hostility we experienced.

Upon further research, I've noticed a disturbing trend in online reviews, both on Yelp and Google, where many other customers, especially minorities, have shared similar complaints about being treated poorly at The Green Mill. This pattern is deeply concerning and must not be ignored.

Discrimination and racial profiling have no place in our society, let alone in a business establishment.

I implore the owner of The Green Mill, to seriously reflect on these issues and take immediate steps to rectify them. Treating customers differently based on their race is not only unethical but also illegal.

This behavior needs to stop, and I hope my review serves as a call to action for change. All members of the staff, from the doorman to the waiters, hostess, bartender, and owner, treated us unfairly and intrusively, and it is essential that these issues are addressed and rectified promptly.

Loss:
$200
Pros:
  • Jazz
  • Was al capone old spot
Cons:
  • Poor management and rude
  • Customer service

Preferred solution: Full refund

User's recommendation: Avoid at all costs

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article