Green Line Moving and Storage
Green Line Moving and Storage Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Green Line Moving and Storage has 1.1 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "my recommendation to the future customers run as far away from this Company as possible They’re nothing but liars".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Green Line Moving and Storage has 1.1 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "my recommendation to the future customers run as far away from this Company as possible They’re nothing but liars".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Was not satisfied
I use this company as it did seem reasonable considering the move I was doing I moved from NB back to Ontario not only will. I never moved that far again and if I do will never use this company again I moved on a Wednesday and I was told that I would have my belongings that following Monday then I was told it could take a couple weeks then I got told I dont know hoping I would have myself that following Monday and nothing I called the company after they told me that the remaining payment was due and the sooner I pay the sooner I get my stuff come to find out 2 1/2 weeks later I finally get my belongings and was not happy at all.
I was lied to I was charged more by a couple hundred dollars from NB .
I was told off and on for 2 1/2 weeks that they didnt know where my stuff was that it was still in New Brunswick that come to find out it was in Moncton when I lived two hours from there, so they basically brought my belongings two hours away from where I lived my understanding was that they were going to be delivering it and leaving that same night I left I was told so many different things lied to as I mentioned, and I was on the phone with them every other day with the company here in Ontario will say this my negative review bad review is of the company in New Brunswick. The company in Ontario in Cambridge was amazing. They did everything they could to get my belongings on the first available truck coming back to Ontario due to the fact that I have three special-needs kids one needed her sensory belongings that were all on a truck, which I was not aware again was going to take that long as I said , I was told my belongings would be here that following Monday. I was not properly prepared and things like that but the company in Cambridge did everything possible to get my stuff here as soon as possible.
They were great they showed up when they said they delivered all my stuff they brought everything upstairs to my apartment as well as put what needed to be put together together.
They were amazing , but as a company as a whole never again if you live in New Brunswick, do not repeat do not use this company for anything if you live in New Brunswick I do believe that they rip you off. They do lie and I think they take their sweet time to bring your belongings and its not right
User's recommendation: my recommendation to the future customers run as far away from this Company as possible They’re nothing but liars
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScammer and RUDE
I decided not to go with their services, and the owner messaged me, calling me a *** Lol. See the proof below.
Choose anyone else. He is mentally unstable, and the prices are too high.
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Edmonton, AlbertaQuote I received
Scam company. I told him I will be moving forward with someone else he called me a *** and harassed me.
See the pictures below lol m.
Also told me awful things, he is mentally unstable. Pick a better company so many out there!
Green Moving Scams its customers
A family member recently moved from North Carolina to Texas and Green Moving was given the work. They started with a $ 1,800 estimate...truck shows up....the man loads the truck and then says he cannot do the move unless my relative gives them another
$ 3,000....they get to Texas and the driver is so incompetent he cannot drive the old rig into the subdivision so he demands another
$ 500.
The broke items....we had missing items and the driver was on drugs.....these are the most incompetent movers in the world! Don't use them...we are suing them....extortionists is what they are!!!
Green Line Moving and Storage - Moving Service Review from Gaston, South Carolina
This was one of the worst decisions I have made about my move! When I first spoke to someone at the company my estimate was around $1,200 so I planned my expenses accordingly.
They were able to get my belongings in a very timely fashion, but once they got there everything was being tacked on to the estimated price. Apparently I have to pay for each step they have to take from their seat to my door, each flight they have to go up, their packing materials because yours doesn't suffice, and in order for me to pay on my card it was another $30 charge! No one in that the company told me that until of course all of my things are on the truck. After I got to my final destination and had a move in date it still took them about four days after that date to deliver my items.
There was no time frame or estimates as to when my things were going to arrive, I just had to sit in an empty apartment for 4 days and wait for them to call. Apparently, this is how this company does things. Upon FINALLY receiving my stuff in my final destination, again I have to pay for them to walk 7 steps and one flight of stairs. When I took a look at my stuff after they delivered everything a couple boxes were squashed including my glass kitchen dishes, a couple pieces of my furniture looked like it had gotten wet and slightly damaged, and I was missing an important part of my furniture.
The customer service throughout the whole entire experience was subpar. I worked with one lady Julie in the beginning who I enjoyed working with but for the remaining of my move I have the unpleasant opportunity in working with their quote unquote head manager April. She was rude and very short and treats you just like you are, just another check. I did file a claim against them for my missing and damaged items which is still in progress.
At the end of my move it was about $1,200 more than what they quoted me for. The actual movers were not that bad that actually work with me more than the company did .
The company is a money hungry ,non Customer driven black hole on wheels. Needless to say if I could have I would have walked each and every one of my items from my beginning destination to my final destination if it meant not to deal with this company.
Run Away Quickly
Use this moving company with extreme caution. I had a contract with arrival time between 9-10 am.
To make a long story short the movers arrived at 12:30 pm. No one ever contacted me. I called them every 30 minutes only to get broken promises. The estimate time for them to move my furniture was for 4 hours but it only took them three hours to include travel time.
But was told I had to pay the 4 hour estimate price and wait til the next business to request a refund. Word of caution they will charge your credit/debit card a couple days prior unless you notify them otherwise. I granted permission to get a refund for one hour after several phone calls. I did request for the company to offer something for me waiting two and half hours beyond their estimated arrival time.
I was told no because that is an estimated time not a guarantee arrival time. The fee they charged me was $95 an hour. The movers were excellent, but the office personnel has very very poor customer service. Also I never received my refund for the last hour the movers did not work.
Again if you hire this moving company be aware, what happened to me could very well happen to you. Also asked the question, If I was late would they have charged me and the answer was yes.
They know nothing about customer service.
- Poor
Preferred solution: Let the company propose a solution
Never use this company, they will rip you off
Your quote will double AFTER they load the truck and demand payment before your belongings will be returned. They will charge a storage fee if you don't pay their over inflated doubled quote.
They will tell you that your items will be delivered within a certain timeframe and you will get them 2-3 weeks later. The movers (labor) are nice and even they said they wouldn't use this company, it's a rip off. Don't ever use them.
In addition they will tell you that your items are leaving their facility when in fact they don't for several days or in my case, over a week later. This was confirmed by the labor movers.
Preferred solution: Let the company propose a solution
Do NOT use this company. YOU WILL GET RIPPED OFF, IT IS A SCAM COMPANY.
Quoted $2500, then once everything was in the truck, they told me it was $1200 more for packing materials and an additional $3500 for everything. Even though the list I provided was accurate, they claim the computer has a "size" of items in it and the estimates are based on these sizes.
Once my stuff was in the truck, they will not deliver it until I pay the extra money or they will put it in storage and charge me more for it. I am suing the pants off of these people. DO NOT USE THEM AT ALL COSTS.
EVER. TAKE MY WORD FOR IT.
- Pricing scam
Preferred solution: Price reduction
Green Line Moving and Storage - Moving Service Review from Houston, Texas
this is the worst company ever owned that exist on the face of the earth they will take you for everything that you have. I move with them in 2015 first initial quote was 2600 dollars then they come they took an extra 1100 dollars out of my account without my permission then they turn around and will not deliver my stuff until I gave them another $1500 do not, I repeat do not use this company, unless you enjoy being ripped off.
Green Line Moving And Storage Moving Service Review
worst customer service and Company ever and the supervisor victor is a ***
Green Line Moving and Storage - Moving Service Review from Laurel, Maryland
This is the worst company I have come across. They stole money from me.
After putting a deposit down this company had the nerve to run my card the day of my move for the balance without approval. I ended up paying them double and if I hadn't checked my account I would have never know. They quote you per hour and claim that it will take 4-5 hours but line too less than 2 and I was still charged the quoted price of 4-5 hours. They are CROOKS!!!!
WARNING!!!!!!
Never ever ever ever hire them for ANYTHING!!!!!!!! They are CROOKS!!!!!
Easy Breezy Moving
Well, this website is focused more on negative reviews and to deal with companies that practice "shady" methods, but my recent experience with these guys was so good, that I had to share it over here, as well as post something positive.
I had some minor stuff that needed to be moved from Brooklyn to Baltimore. Long story short, at some point, I came across Greenline.
First, their representative(name is Vadim) was very friendly and helpful on the phone. When we talked details, he surprised me with his knowledge of the matter and how helpful he was overall. Second surprise was when he told me estimated total - it was fairly cheaper than I expected.
Second, their crew stood up to what their representative and me agreed upon. In general, everything went according to the plan. There were a few delays related to traffic conditions. But everyone who lived in NYC or traveled via i-695 during business and rush hours would know that this evil is unfortunately unavoidable. All my belongings were safe and undamaged.
So summing up, I'd say that it has been worry free experience at affordable price. I'll recommend Greenline in the future.
Over charged even with a contract
We hired Greenline Moving &Storage to move us to Florida.they gave me an internet quote of $2500. I asked them to come & look at the contents then give me a quote.
$3900 for new quote. The packers were great. They needed 2 trucks because the salesman didn't know what he was doing . They advised us that we were overweight even though the salesman gave us a quote.
There were a lot of hidden charges that we were never told about.bottom line was the new cost came to $7000 and they would have held our furniture. When they delivered the boxes were filthy and upside down. Some damages .
Don't use them. They are crooks!
DO NOT USE Green Line Moving out of Maryland
Schedule my move on June 8. My stuff was picked up on June 15.
Move from Maryland to Florida and promised delivery date was June 20-21. Then they could not find my paperwork. Then when they found my paperwork they told me maybe delivered by June 26-27. When I called on June 26 I was placed on hold as soon as I mentioned my name and no one would assist me.
Finally an man named Andrew answered and said my stuff might come on Saturday or Sunday June 29-30.
No one can tell me what is going on.
I have a disabled child and we have no furniture and her necessary things now for over a week. This is horrible, horrible business.
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Wow that isn’t cool at all. I dealt with them and was not happy as I was lied to about when my things would be delivered.