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Green Line Moving and Storage

Green Line Moving and Storage Reviews

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Green Line Moving and Storage Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Green Line Moving and Storage has a 1.0 star rating from 4 reviews. Consumers are mostly dissatisfied, citing billing problems, poor customer service, and high price levels.

Key Takeaways for Future Customers

  • Many Green Line Moving and Storage reviews warn of unexpected charges and delayed delivery.
  • Expect possible long waits and unclear timelines; movers (labor) are sometimes praised but office staff often criticized.
  • Document quotes and payments to dispute billing and customer complaints.

Negative Feedback / Risk Areas

  • Repeated reports of overcharging and hidden fees.
  • Frequent delayed deliveries and missing or damaged items.
  • Allegations of rude behavior, harassment, and claims of taking payment without approval.

Positive Feedback

Some crews and the Cambridge office received praise for punctual delivery and helpful movers.

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Media from reviews

Green Line Moving and Storage - Scammer and RUDE
Green Line Moving and Storage - Scammer and RUDE - Image 2Green Line Moving and Storage - Quote I receivedGreen Line Moving and Storage - Quote I received - Image 2
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lol mentally unstable quote pick pictures owner prices scammer services proof
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Anonymous
map-marker Brampton, Ontario

Was not satisfied

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AI Highlights
  • - New Brunswick company lied and delayed delivery by 2 1/2 weeks.
  • - Ontario Cambridge team delivered on time and helped.

I use this company as it did seem reasonable considering the move I was doing I moved from NB back to Ontario not only will. I never moved that far again and if I do will never use this company again I moved on a Wednesday and I was told that I would have my belongings that following Monday then I was told it could take a couple weeks then I got told I dont know hoping I would have myself that following Monday and nothing I called the company after they told me that the remaining payment was due and the sooner I pay the sooner I get my stuff come to find out 2 1/2 weeks later I finally get my belongings and was not happy at all.

I was lied to I was charged more by a couple hundred dollars from NB .

I was told off and on for 2 1/2 weeks that they didnt know where my stuff was that it was still in New Brunswick that come to find out it was in Moncton when I lived two hours from there, so they basically brought my belongings two hours away from where I lived my understanding was that they were going to be delivering it and leaving that same night I left I was told so many different things lied to as I mentioned, and I was on the phone with them every other day with the company here in Ontario will say this my negative review bad review is of the company in New Brunswick. The company in Ontario in Cambridge was amazing. They did everything they could to get my belongings on the first available truck coming back to Ontario due to the fact that I have three special-needs kids one needed her sensory belongings that were all on a truck, which I was not aware again was going to take that long as I said , I was told my belongings would be here that following Monday. I was not properly prepared and things like that but the company in Cambridge did everything possible to get my stuff here as soon as possible.

They were great they showed up when they said they delivered all my stuff they brought everything upstairs to my apartment as well as put what needed to be put together together.

They were amazing , but as a company as a whole never again if you live in New Brunswick, do not repeat do not use this company for anything if you live in New Brunswick I do believe that they rip you off. They do lie and I think they take their sweet time to bring your belongings and its not right

User's recommendation: my recommendation to the future customers run as far away from this Company as possible They’re nothing but liars

View full review
Samantha L Bld

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scammer and RUDE

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Green Line Moving and Storage - Scammer and RUDE
Green Line Moving and Storage - Scammer and RUDE - Image 2

I decided not to go with their services, and the owner messaged me, calling me a *** Lol. See the proof below.

Choose anyone else. He is mentally unstable, and the prices are too high.

Preferred solution: Apology

View full review
2 comments
Guest

I second this! Asked for a quote for a move, he sent me an email, then called me two days later, wouldn’t let me get a word in to say I would just look at the email as it was dealing with an estate, move wouldn’t be until maybe January and I was just looking for quotes at this time - Robert Weston started swearing and calling me names on the phone then proceeded to email me a new quote - 13 000 more than the original! I would stay FAR away from them!!

Guest

Wow that isn’t cool at all. I dealt with them and was not happy as I was lied to about when my things would be delivered.

View more comments (1)
Samantha L Bld

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Quote I received

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AI Highlights
  • - The company is described as a scam.
  • - They harassed me and insulted me after I said I would choose someone else.
  • - The reviewer says to pick a better company.
Green Line Moving and Storage - Quote I received
Green Line Moving and Storage - Quote I received - Image 2

Scam company. I told him I will be moving forward with someone else he called me a *** and harassed me.

See the pictures below lol m.

Also told me awful things, he is mentally unstable. Pick a better company so many out there!

View full review
Anonymous
map-marker Somerset, New Jersey

Green Moving Scams its customers

AI Highlights
  • - Initial $1,800 estimate, then a demand for $3,000.
  • - In Texas, a $500 extra was demanded; items were broken or missing, and the driver was on drugs.

A family member recently moved from North Carolina to Texas and Green Moving was given the work. They started with a $ 1,800 estimate...truck shows up....the man loads the truck and then says he cannot do the move unless my relative gives them another

$ 3,000....they get to Texas and the driver is so incompetent he cannot drive the old rig into the subdivision so he demands another

$ 500.

The broke items....we had missing items and the driver was on drugs.....these are the most incompetent movers in the world! Don't use them...we are suing them....extortionists is what they are!!!

Reason of review:
Bad quality
View full review
Anonymous
map-marker Gaston, South Carolina

Green Line Moving and Storage - Moving Service Review from Gaston, South Carolina

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AI Highlights
  • - Initial estimate was around $1,200; final charges were higher.
  • - Delivery delayed about four days; items were damaged or missing; a $30 card charge.

This was one of the worst decisions I have made about my move! When I first spoke to someone at the company my estimate was around $1,200 so I planned my expenses accordingly.

They were able to get my belongings in a very timely fashion, but once they got there everything was being tacked on to the estimated price. Apparently I have to pay for each step they have to take from their seat to my door, each flight they have to go up, their packing materials because yours doesn't suffice, and in order for me to pay on my card it was another $30 charge! No one in that the company told me that until of course all of my things are on the truck. After I got to my final destination and had a move in date it still took them about four days after that date to deliver my items.

There was no time frame or estimates as to when my things were going to arrive, I just had to sit in an empty apartment for 4 days and wait for them to call. Apparently, this is how this company does things. Upon FINALLY receiving my stuff in my final destination, again I have to pay for them to walk 7 steps and one flight of stairs. When I took a look at my stuff after they delivered everything a couple boxes were squashed including my glass kitchen dishes, a couple pieces of my furniture looked like it had gotten wet and slightly damaged, and I was missing an important part of my furniture.

The customer service throughout the whole entire experience was subpar. I worked with one lady Julie in the beginning who I enjoyed working with but for the remaining of my move I have the unpleasant opportunity in working with their quote unquote head manager April. She was rude and very short and treats you just like you are, just another check. I did file a claim against them for my missing and damaged items which is still in progress.

At the end of my move it was about $1,200 more than what they quoted me for. The actual movers were not that bad that actually work with me more than the company did .

The company is a money hungry ,non Customer driven black hole on wheels. Needless to say if I could have I would have walked each and every one of my items from my beginning destination to my final destination if it meant not to deal with this company.

Reason of review:
Poor customer service
View full review
Brandice Mbl

Run Away Quickly

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AI Highlights
  • - Movers arrived 12:30 pm with no notice; promises broken.
  • - Card charged days early, 4 hours billed though 3, refund pending; poor service.

Use this moving company with extreme caution. I had a contract with arrival time between 9-10 am.

To make a long story short the movers arrived at 12:30 pm. No one ever contacted me. I called them every 30 minutes only to get broken promises. The estimate time for them to move my furniture was for 4 hours but it only took them three hours to include travel time.

But was told I had to pay the 4 hour estimate price and wait til the next business to request a refund. Word of caution they will charge your credit/debit card a couple days prior unless you notify them otherwise. I granted permission to get a refund for one hour after several phone calls. I did request for the company to offer something for me waiting two and half hours beyond their estimated arrival time.

I was told no because that is an estimated time not a guarantee arrival time. The fee they charged me was $95 an hour. The movers were excellent, but the office personnel has very very poor customer service. Also I never received my refund for the last hour the movers did not work.

Again if you hire this moving company be aware, what happened to me could very well happen to you. Also asked the question, If I was late would they have charged me and the answer was yes.

They know nothing about customer service.

Loss:
$250
Cons:
  • Poor
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

View full review
Anonymous

Never use this company, they will rip you off

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AI Highlights
  • - The inflated quote doubles after loading; payment is demanded before items are returned, with storage fees.
  • - Delivery is delayed by 2-3 weeks.

Your quote will double AFTER they load the truck and demand payment before your belongings will be returned. They will charge a storage fee if you don't pay their over inflated doubled quote.

They will tell you that your items will be delivered within a certain timeframe and you will get them 2-3 weeks later. The movers (labor) are nice and even they said they wouldn't use this company, it's a rip off. Don't ever use them.

In addition they will tell you that your items are leaving their facility when in fact they don't for several days or in my case, over a week later. This was confirmed by the labor movers.

Loss:
$300
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

View full review
Anonymous
map-marker Leesburg, Virginia

Do NOT use this company. YOU WILL GET RIPPED OFF, IT IS A SCAM COMPANY.

AI Highlights
  • - Quoted $2,500, then $1,200 for packing and $3,500 for everything.
  • - Delivery hinges on extra charges or storage, and I plan to sue.

Quoted $2500, then once everything was in the truck, they told me it was $1200 more for packing materials and an additional $3500 for everything. Even though the list I provided was accurate, they claim the computer has a "size" of items in it and the estimates are based on these sizes.

Once my stuff was in the truck, they will not deliver it until I pay the extra money or they will put it in storage and charge me more for it. I am suing the pants off of these people. DO NOT USE THEM AT ALL COSTS.

EVER. TAKE MY WORD FOR IT.

Loss:
$4800
Cons:
  • Pricing scam
Reason of review:
Pricing issue

Preferred solution: Price reduction

View full review
Trevelle Cyj

Green Line Moving and Storage - Moving Service Review from Houston, Texas

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AI Highlights
  • - Initial quote was 2600 dollars; 1100 charged without permission; another 1500 demanded to deliver.
  • - Do not use this company.

this is the worst company ever owned that exist on the face of the earth they will take you for everything that you have. I move with them in 2015 first initial quote was 2600 dollars then they come they took an extra 1100 dollars out of my account without my permission then they turn around and will not deliver my stuff until I gave them another $1500 do not, I repeat do not use this company, unless you enjoy being ripped off.

Reason of review:
Problems with payment
View full review
3 comments
Guest

Im sorry for your bad experience, however our company does not do moves from Texas so I believe you must have the wrong company.

Thank you.

Guest
reply icon Replying to comment of Guest-1016530

We didn't move from texas. You still need to pay us for the stuff your movers broke.

Guest

Still haven't payed for stuff they broke

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Anonymous
map-marker Fort Lauderdale, Florida

Green Line Moving And Storage Moving Service Review

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worst customer service and Company ever and the supervisor victor is a ***

Reason of review:
Poor customer service
View full review
Anonymous
map-marker Laurel, Maryland

Green Line Moving and Storage - Moving Service Review from Laurel, Maryland

AI Highlights
  • - Move-day charges were taken without approval, causing a double payment and a higher-rate charge for 4-5 h, despite under 2 hours.

This is the worst company I have come across. They stole money from me.

After putting a deposit down this company had the nerve to run my card the day of my move for the balance without approval. I ended up paying them double and if I hadn't checked my account I would have never know. They quote you per hour and claim that it will take 4-5 hours but line too less than 2 and I was still charged the quoted price of 4-5 hours. They are CROOKS!!!!

WARNING!!!!!!

Never ever ever ever hire them for ANYTHING!!!!!!!! They are CROOKS!!!!!

Reason of review:
Problems with payment
View full review
Anonymous
map-marker Owings Mills, Maryland

Easy Breezy Moving

AI Highlights
  • - Vadim was friendly, knowledgeable, and helpful.
  • - The estimated total was cheaper than I expected.
  • - The crew followed the plan and belongings were safe.

Well, this website is focused more on negative reviews and to deal with companies that practice "shady" methods, but my recent experience with these guys was so good, that I had to share it over here, as well as post something positive.

I had some minor stuff that needed to be moved from Brooklyn to Baltimore. Long story short, at some point, I came across Greenline.

First, their representative(name is Vadim) was very friendly and helpful on the phone. When we talked details, he surprised me with his knowledge of the matter and how helpful he was overall. Second surprise was when he told me estimated total - it was fairly cheaper than I expected.

Second, their crew stood up to what their representative and me agreed upon. In general, everything went according to the plan. There were a few delays related to traffic conditions. But everyone who lived in NYC or traveled via i-695 during business and rush hours would know that this evil is unfortunately unavoidable. All my belongings were safe and undamaged.

So summing up, I'd say that it has been worry free experience at affordable price. I'll recommend Greenline in the future.

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Anonymous
map-marker Essex, Maryland

Over charged even with a contract

AI Highlights
  • - Internet quote was $2,500.
  • - New quote was $3,900.
  • - Final cost reached $7,000.
  • - Boxes filthy; items damaged.

We hired Greenline Moving &Storage to move us to Florida.they gave me an internet quote of $2500. I asked them to come & look at the contents then give me a quote.

$3900 for new quote. The packers were great. They needed 2 trucks because the salesman didn't know what he was doing . They advised us that we were overweight even though the salesman gave us a quote.

There were a lot of hidden charges that we were never told about.bottom line was the new cost came to $7000 and they would have held our furniture. When they delivered the boxes were filthy and upside down. Some damages .

Don't use them. They are crooks!

Loss:
$2900
View full review
Alean Fmt

DO NOT USE Green Line Moving out of Maryland

AI Highlights
  • - Move from Maryland to Florida; pickup June 15; delivery promised June 20-21.
  • - Paperwork delay; delivery window shifted to June 26-27, then June 29-30.

Schedule my move on June 8. My stuff was picked up on June 15.

Move from Maryland to Florida and promised delivery date was June 20-21. Then they could not find my paperwork. Then when they found my paperwork they told me maybe delivered by June 26-27. When I called on June 26 I was placed on hold as soon as I mentioned my name and no one would assist me.

Finally an man named Andrew answered and said my stuff might come on Saturday or Sunday June 29-30.

No one can tell me what is going on.

I have a disabled child and we have no furniture and her necessary things now for over a week. This is horrible, horrible business.

Loss:
$1300
View full review
1 comment
Guest

This was the worst experience in my business life. This company did not fulfill their end of the contract; broke heirloom pieces; came 2 hours late; were not prepared: had no tape, no tools to assemble, very small amount of bubble wrap, were inefficient and inexperienced.

Took them twice as long as it should have. Just so unprofessional.

Clearly this company is not what they advertised or promised. Do not use this company.

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